What is the Virtual Patient Focus Group (VPFG)?
The Virtual Patient Focus Group is an online forum of current and former UHN patients and caregivers who provide input and feedback through online surveys and questionnaires on important hospital projects and activities. Members of this group inform UHN's decision-making about practices that ultimately impact patient care, safety, and experience.
The feedback we receive is used to understand our patients' perspective, as we implement changes at our organization.
Members of the Virtual Patient Focus Group
You can request to be added to the Virtual Patient Focus Group if you are a former or current UHN patient or caregiver.
As a member of the Virtual Patient Focus Group, you:
- Quickly and easily give feedback anonymously
- Have the opportunity to help improve the safety and quality of UHN
- Choose which surveys you would like to respond to
- Are guaranteed that your personal comments and identity will remain anonymous, and your care will not be affected by your participation in, or withdrawal from, the group
How does it work?
The Patient Partnerships Team receives a survey from the UHN department or staff who would like to consult with patients and caregivers on a particular topic
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The survey is sent to the Virtual Patient Focus Group members
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Anonymous feedback goes directly to the staff or department that initiated the survey
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A summary of results is shared with the Virtual Patient Focus Group
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Members of the Virtual Patient Focus Group have given feedback on topics such as:
- What information should be on the digital screens at Princess Margaret Cancer Centre?
- What should UHN's physical space look like in the next 5, 10, and 25 years?
Contact
To get more information and join the Virtual Patient Focus Group, please contact us:
Email:
patientexperience@uhn.ca
