We offer the following services to provide care for you in your first language or to help you translate your medical records.
We provide qualified medical interpreters at no charge to you if you prefer to speak with your health care team in your first language. Our interpreters work in more than 180 languages, including:
Your preferred language is recorded in your health record when you register for your appointment.
Interpreters are available in person and over the phone. For short appointments, follow-up visits and diagnostic tests an over-the-phone interpreter will be called. If you have a long appointment then an in-person interpreter will be called. It is not necessary for you to arrange for an interpreter. When you book an appointment, your health care team will see your preferred language in your health record and will arrange for an interpreter as needed.
Some educational materials in our
Patient & Family Libraries are available in several languages.
If your medical documents need to be translated into English we recommend the following two agencies below who have worked with UHN. UHN is not affiliated with the agencies below, and there is a charge for translating documents. Please contact the agencies directly for information.
Please note that the agencies below do not provide interpretation during appointments. For Interpretation please contact the doctor’s office or the nursing station.
For more information regarding the translation of your medical documents, please contact:
Translation Expert Inc.2300 Yonge St., Suite 1600Toronto, ON M4P 1E4Email: firstname.lastname@example.orgPhone: 416 962 4176Toll-free: 1 800 895 5685www.translationexpert.com