COVID-19 Cases at UHN
Number of patients on an intensive care unit:
Under 10
Number of patients on an inpatient unit:
13
Total number of COVID-19 cases at UHN hospitals: 16
Last Updated: September 30, 2020 (8:30 am)
Number of staff tested:
7,042
COVID-positive test results:
128 (1.8%)
Last updated: September 25, 2020 (updated weekly on Friday)
Notes
To maintain patient privacy, we do not provide detailed numbers below 10.
Not all staff are tested at UHN, or through our Occupational Health units. These numbers represent the tests specifically managed by Occupational Health. Staff tested at the TWH Assessment Centre are not included.
UHN Toronto Western COVID-19 Assessment Centre
Testing by online booking only — no walk-ins. Book your COVID-19 test appointment using our
online form
Or use the QR code to connect to the booking form »
- Appointment spots are posted 2 days in advance (ie. Wednesday slots are released on Monday)
- New appointment slots released daily at 8:00 am
Testing criteria has changed. Visit our
COVID-19 Assessment Centre page to find out if you are eligible. »
Location
347 Bathurst St. (northeast corner of Bathurst and Dundas Streets)
Hours
Monday to Saturday: 8:00 am – 8:00 pm
Sunday: 12:00 pm – 8:00 pm
For more information on our Assessment Centre, process and test results, including saliva testing criteria, visit our
COVID-19 Assessment Centre page »
Service Reintroduction at UHN
UHN Enters Phase 3 of Service Reintroduction
The Ontario Ministry of Health has given hospitals permission to slowly ease back into scheduled services. This means that UHN will continue to resume more diagnostic tests, appointments, and scheduled surgeries and procedures, that had previously been postponed due to COVID-19 safety restrictions. Individual programs and clinics will communicate any changes to their processes and protocols to patients directly.
As the COVID-19 pandemic is ongoing, it is important to note that UHN is not yet returning to business as usual. We will resume activities in a way that balances the needs of our patients with public health measures. This helps us to ensure we are keeping our patients and TeamUHN safe, and ensures we reserve capacity for any potential increase in COVID-19 patients again, due to a second wave.
UHN will continue to keep you informed as the situation evolves.
Please note: UHN's No Visitor policy remains in effect, with exceptions for Essential Care Partners. Companions or family members are not permitted without prior approval. To learn more about Essential Care Partners,
see our COVID-19 Visitor Guidelines.
We know the service delays that have been caused by COVID-19 have led to anxiety for some patients and their families. We thank you for your ongoing patience and cooperation.
As we start to resume these activities, we need to ensure we have the ability to maintain:
- proper physical distancing inside UHN spaces
- a safe supply of essential drugs
- a safe supply of personal protective equipment (PPE) for staff, patients and essential care partners.
While we plan for service reintroduction, we are also planning for the potential of a second wave of COVID-19. It is possible that we may experience service interruptions again in the future if COVID-19 resurges.
As UHN begins increasing on-site services, in-person appointments will be offered to patients when it is considered safe and necessary.
To continue to allow for physical distancing in UHN spaces, and to reduce the amount of people inside our hospitals, UHN will continue to offer
virtual visits when safe and appropriate to do so.
Your care team will talk with you about what type of care may be right for you. Learn more about
virtual care at UHN.
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University Avenue
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Staff access only; badge access after 11:00 pm
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Patients with after-hours imaging appointments: please buzz in
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Elizabeth Street
- 6:00 am – 11:00 pm; badge access only after-hours
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Gerrard Street
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Dialysis patients only: 6:00 am – 11:00 pm
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MaRS/TGH connection
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Peter Munk Parking Garage
- Monday to Friday: 6:00 am – 11:00 pm
No entry to the hospital. Exit to the street and enter the hospital through an approved entrance. - Pedestrian door is locked at 11:00 pm; please retrieve your vehicle before that time
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After 11:00 pm: Use the Elizabeth Street parking garage
- Please note — wheelchair-accessible parking for TGH is currently only available at the 200 Elizabeth Street lot, due to COVID-19 entrance restrictions.
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University Centre
- Elm Street entrance open (University closed)
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Other Toronto Rehab sites
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Leonard Street
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Staff only: 7:00 am – 7:00 pm; badge access only after-hours and weekends
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Nassau Street
- Please check the signs and ensure you are waiting in the correct line for TWH and not the COVID Assessment Centre
- Monday to Friday: 6:00 am – 9:00 pm
- Weekends: 7:00 am – 9:00 pm
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Bathurst Street
- Please check the signs and ensure you are waiting in the correct line for TWH and not the COVID Assessment Centre
- Monday to Friday: 6:00 am – 9:00 pm
- Weekends: 7:00 am – 9:00 pm
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Krembil Discovery Tower (60 Leonard Avenue)
- 6:00 am – 10:00 pm; after-hours access unchanged
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TW/Krembil connection
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University Avenue
- Please check the signs and ensure you are waiting in the correct line for PMH and not Mt. Sinai.
- Monday to Friday: 7:00 am – 6:00 pm
- After-hours & Weekends: Badge access only
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Murray Street
- Please check the signs and ensure you are waiting in the correct line for PMH and not Mt. Sinai.
- Ambulatory Waiting Area sliding door: Open all-hours
- Revolving doors: Open all-hours
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Mt. Sinai/PM connection
Everyone entering UHN is being screened for symptoms of COVID-19, recent travel outside of Canada, and close contact with people who have COVID-19.
Please answer the questions of our entrance screeners honestly. If you do not "pass" the screening, it does not mean you won't be allowed to enter. Screening staff will talk to you about taking extra precautions to keep you, other patients, and our staff safe.
Everyone must also clean their hands using the hand sanitizer provider, and put on a mask.
Please do not come to the hospital for a clinic appointment, test or other procedure if you have any of the following symptoms:
- Fever, chills or headache
- New or worsening cough
- Shortness of breath, difficulty breathing, sore throat or difficulty swallowing
- Runny nose, or stuffy nose without another cause (e.g., allergies)
- Nausea/vomiting, diarrhea, stomach pain
- Decrease/loss of taste or smell
- Unexplained fatigue, malaise, muscle aches
- Eye pain or pink eye
You will also be asked if you have:
- tested positive for COVID-19 in the last 14 days
- travelled outside of Canada in the last 14 days
- had any close contact with someone who has a respiratory illness, has tested positive for COVID-19, or who has travelled outside of Canada in the last 14 days
If your symptoms change, or if you have any additional questions, please call your clinic directly. If you experience severe symptoms, please call 911 or go to your nearest hospital emergency room.
Online Screening Tool for Patients
Use the new online self-screening tool:
uhnpatientscreen.ca
- When you arrive at the hospital, go to
uhnpatientscreen.ca on your mobile device.
- Answer the questions about COVID-19 symptoms, close contact, and recent travel.
- Show your final screen to our entrance screening staff. This screen will have a date, time and either say PASS, or will ask you to speak further with staff.
Note: this tool is for
patients with appointments only. Visitors must be screened by entrance screening staff. If you do not receive a PASS screen, you will still be allowed to enter, but you may be asked take extra precautions to get to your appointment safely.
- When you care provider calls you to confirm your appointment, they will provide you with an arrival time.
- Please do not try to enter the hospital more than 15 minutes before this arrival time, unless you are required to complete blood work in advance of your appointment.
- Please be aware that screening at the doors will take extra time.
- If you arrive early, please wait outside in an area where you can physically distance from others, such as in your vehicle or in an open public space. Please do not stand close to our entrance doors, as this may impact staff and patients who need to enter safely.
- Everyone must wear a mask while inside UHN. Inpatients are not required to wear masks while in their room or on the unit. However, when leaving the unit for any reason, including a medical test or appointment in another location, they must wear a mask. This helps reduce the spread of COVID-19.
- Masks are provided at each entrance. If you are already wearing a mask when you arrive, screeners will check to be sure it meets certain safety standards.
- Masks that have exhale vents or valves will not be approved. Such masks do not prevent your germs from spreading to others.
- Please make sure your mask covers your nose and mouth at all times. Only remove it if you must eat or drink, or at the request of your care team.
- Mask exemption cards are not accepted at UHN. Medical exemptions will only be considered for patients. If you have a legitimate medical condition that prevents you from wearing a mask, contact your UHN doctor or nurse practitioner’s office before your appointment. If your exemption is approved, you will receive a Face Mask Exemption Form. You must show this form to the entrance screeners when you come to the hospital. You will be given a face shield to wear instead.
- Entrance screeners are not able to give Face Mask Exemption Forms at the hospital doors. There are no exemptions to the Universal Masking Policy for Essential Care Partners or other visitors at this time.
UHN has implemented measures at all sites to encourage physical distancing which requires accommodating a distance of at least 2 metres between patients, visitors and staff.
Please follow the guidelines and signs at all our sites to help support this safety measure.
These include:
Waiting Rooms — signs posted and roping off every other chair in waiting rooms if available; more signs for lining up, checking in and waiting safely
Hallways — signs and markers asking you to "walk on the right"
Elevators — signs showing how many people are permitted in each elevator
Line-ups — tape or markers on the floor to show you how far apart to stand
Food Courts — seating is still closed but vendors are open
Public Seating — limited seating is available but we encourage people not to use public seating areas, unless needed
Resources for Supporting Indigenous Peoples with Cancer during COVID-19
Resources from the Toronto Central Regional Cancer Program (TC RCP) :
