At UHN, we strive to deliver Compassionate Care & Caring. Learn more about the services and supports that are available to you throughout your journey.
Our UHN programs and services are among the most advanced in the world. We have grouped our physicians,
staff, services and resources into 10 medical programs to meet the needs of our patients and help us make
the most of our resources.
At the heart of everything we do at UHN are our Healthcare Professionals. Refer a patient to one of our 12 medical programs. Learn more about the resources and opportunities available for professional growth.
University Health Network has grown to be one of the largest research and teaching hospital networks in Canada - pioneers in improving the lives of patients. Our long history of health professions education at Toronto General, Toronto Western, Princess Margaret and Toronto Rehab hospitals has consistently advanced the science of education.
University Health Network is a health care and medical research organization in
Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international
source for discovery, education and patient care.
Being touched by illness affects us in different ways. Many people want to give back to the community
and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one
of our experts for an interview. It's also the place to find UHN media policies and catch up on our news stories, videos, media releases,
podcasts and more.
"Based on my lived experience, I want to share with UHN Staff that their greatest impact will be in their ability to empower patients and families with knowledge and support. The healthcare system can be difficult to navigate alone and it is important to know every smile, every interaction holds meaning. Every moment, every exchange is an opportunity for us to improve healthcare. When we empathize, we empower".
-Jermaine, UHN Patient Partner
UHN Declaration of Patient Values
UHN's Patient Declaration of Values has been refreshed. These values serve as a foundation and guide for how TeamUHN can plan and provide care that is reflective of patient needs and priorities.
What do these Values Do?
help staff to understand what patients and families trust will occur when they are partnering with TeamUHN in their care. They are written from the perspective of patients and families and are meant to act as a compass for the organization.
How were the Values Developed?
To make sure the values are meaningful, clear, and represent the needs of patients and families at UHN, a dedicated working group made up of staff and patients conducted broad engagement with patients and families across UHN. From collaboration on our working group, to surveys and one-on-one interviews with patients and families at UHN, we collected over 1100 points of data and learned what was most important when it comes to receiving care. From this feedback, 5 core values were defined.
The result is"A Compass for our Care", UHN Patient Declaration of Values that aligns with
UHN's Purpose Values and Principles as well as the
Ontario Ministry PFAC's Patient Declaration of Values.
Where can I find out More about the Values?
The link below takes you to a full document that outlines each value, its definition and behaviours that our UHN patients and families said they value.
UHN Declaration of Patient Values
Thank you to the 200+ patients and families who were interviewed or completed a survey to help inform these values.