Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
Maps & Directions
Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
Ways You Can Help
Being touched by illness affects us in different ways. Many people want to give back to the community and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one of our experts for an interview. It’s also the place to find UHN media policies and catch up on our news stories, videos, media releases, podcasts and more.
UHN (University Health Network) includes Toronto General Hospital, Princess Margaret Cancer Centre, Toronto Western Hospital, Toronto Rehab Institutes, and the Michener Institute.
We want to ensure that you focus on your health during your acute care journey, whether as an inpatient or going through active treatment. We encourage you to apply once you feel that you are living well in the community and have had a chance to reflect on your experiences.
Our team appreciates that the patient experience at any health care facility is invaluable to our learning and understanding of how to improve our organization. We welcome your application however preference will be given to UHN patients.
As Patient Partners work directly with staff on specific UHN initiatives, the time commitment for each partnership will vary. For instance, committee work might require a time commitment of once per month, but a focus group will only require one specific date and time.
Most meetings are held during the day (8:00 am – 5:00 pm), however, opportunities do arise for evening meetings, online work, and teleconference options.
The program commits to informing you of the time commitment for each specific initiative prior to partnering with that initiative.
Patients and caregivers can also participate through the Virtual Patient Focus Group. This group is an online forum to provide feedback and input through online surveys and questionnaires. For more information, please visit
Virtual Patient Focus Group.
Patient Partners are reimbursed for travel associated with attending program meetings. i.e., TTC, WheelTrans, cabs, Uber, parking, etc.
At this time, the Patient Partner Program is not a peer-support or mentoring program. Patient Partners work directly with UHN staff only on hospital initiatives and quality improvement projects.
Our team, together with UHN staff, is committed to sharing project outcomes with our Patient Partners. We are in the process of developing a formal feedback tool to ensure the engagement was meaningful and fulfilling for both our Patient Partners and the project.
If you are a UHN staff member, please visit the Intranet site for more information on the
Patient Partner Program
When you join the group, you will need to provide the UHN site(s) you have had care, and your preferred email address for receiving surveys.
Surveys and questions come from UHN staff, departments, and programs who are initiating a change or improvement in their work, and are looking for patient feedback.
Questions will be related to UHN policies, procedures, priorities, and projects. Examples: What do you think about open visiting hours at UHN? Are you interested to receive digital updates about your health? When thinking about your mental health care, what is most important to you?
Surveys are sent out approximately 12 to 14 times per year.
If you have questions about a survey that you received, please contact the Patient Partnerships team at
email@example.com. Survey responses are not mandatory and you can choose which surveys you would like to respond to.
You will be contacted with information about your first appointment.
Please bring the following to your appointment. Not all of these items may be needed for your appointment. Our clinic or your referring doctor will let you know what you must bring.
Please arrive 15 minutes before your appointment.
When you arrive, you will sign in with the receptionist. You will need your health card (OHIP card) to sign-in. If you do not have an OHIP card, please bring another form of government-issued photo ID, such as a driver’s license or passport.
You may be given a Measuring Health Equity Questionnaire to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have. The form is voluntary and you can choose ‘prefer not to answer’ to any or all questions. However, the information you choose to give us will help us improve the quality of care for you and others.
First appointments take longer than follow-up appointments. Your first appointment can take 2 hours or more. Follow-up appointments usually take 15 to 30 minutes. We do everything we can to stay on time but sometimes unforeseen circumstances may delay your appointment.
At the end of your first appointment, the nurse or doctor will give you a contact list for your health care team. If you don’t get a contact list, feel free to ask for it.
After every appointment, a member of your health care team will tell you about your next visit. Be sure you understand what is going to happen next. For example, know the time and place of your next visit or if someone will call you with this information.
If you are unsure about what your next steps are, don’t be afraid to ask a member of your team. We are here to help you.
We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so our staff can prepare for clinic visits or help other patients. We make every effort to return your call within 24 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly you may need to call us again.