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UHN is committed to being engaged, collaborative and responsive to what matters most to patients. Engaging with patients and caregivers as partners is key to our success.

UHN engages patients and caregivers directly in their care, by sharing information and partnering with them with dignity, respect and compassion. See UHN's Patient Declaration of Values here.

Patients and caregivers are also engaged in organizational improvement. UHN has developed programs that support patients, staff and leaders to partner and work together meaningfully toward common goals to improve quality and safety. By understanding patient and caregiver experiences of care, preferences, and needs, it allows us to build compassionate and responsive care at UHN.

Learn more about the Patient Partnerships Program

Our Mission

Foster exceptional patient experiences through meaningful collaboration with patients and caregivers at all levels, from care design to organizational decision-making.

We do this by:
  • Providing UHN Staff and Patient Partners with the knowledge and skills necessary to collaborate effectively
  • Recruiting and engaging patients and caregivers with diverse care and lived experiences from the community that we serve
  • Creating an environment of connection and support for UHN's Community of Patient Partners
  • Consult with TeamUHN to build meaningful patient engagement plans & strategies

Why Get Involved?

Partnering with UHN will help to shape the care and service we offer our patients and caregivers. Through our Patient Partnerships program, you can constructively share your care experiences and:

  • Share your thoughts and ideas on program and service design
  • Contribute to patient and staff safety
  • Contribute to organizational change and transformation
  • Work with staff to help improve care and service
  • Learn about the experiences of others
  • Take part in skill-building activities

If you are a patient or family caregiver of UHN, partner with us by:

Last Updated: 21/02/2024

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