If you need to contact your care team at Princess Margaret, you can submit a request using myUHN patient portal. A member of your care team will call you back during the clinic's working hours (Monday to Friday, 9:00 am – 4:00 pm). You will not get a response in myUHN messages.
When will my clinic start to use this service?
Starting October 31, 2023:
- Breast
- Gynecology
- Melanoma
- Lung
- Sarcoma
Starting November 14, 2023:
- Gastrointestinal (GI)
- Lymphoma
- Myeloma
- Leukemia
- Allogenic Transplant
- Immune Effector Cell Therapy
Starting November 28, 2023:
- Genitourinary (GU)
- Head and Neck
- Endocrine
- Central Nervous System and Eye
- Palliative
When to expect a response from your care team
For medical concerns, please allow four working hours for a member of your care team to call you back. For administrative requests, please allow three business days. The clinic's working hours are Monday to Friday, 9:00 am – 4:00 pm.
If you have symptoms or concerns after having radiation therapy, chemotherapy or other systemic therapies and need to talk to a cancer nurse after hours or on the weekend:
- Call CarePath at 1 877 681 3057 or
- Go to CareChart at carechartathome.ca and an oncology nurse will assist you.
In an emergency, call 911 or go to your nearest emergency department.
Other questions