Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
Maps & Directions
Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
Ways You Can Help
Being touched by illness affects us in different ways. Many people want to give back to the community and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one of our experts for an interview. It’s also the place to find UHN media policies and catch up on our news stories, videos, media releases, podcasts and more.
Watch this video(video en français) or
read this brochureto learn what you need to know about using myUHN.
Do you have questions about myUHN Patient Portal? Find the answers you are looking for below.
Questions about sign in, registration, registration codes or using myUHN?Email:myUHN@uhn.caPhone: 416 340 3777 Monday - Friday9:00 am - 5:00 pm
For questions about appointment scheduling, test results, reports, discharge summaries and clinic notes, please contact your UHN health care provider.
Having quick and safe access to your health record can help you:
Watch this e-learning module to learn more about how using myUHN can help you.
Having a myUHN account will not replace any part of the care you normally receive at UHN. myUHN is an added service that can improve your patient experience. It can do this by providing you with your health information quickly and conveniently.
myUHN may not show all of your appointments and results.
If an appointment does not appear, follow the instructions your clinic provided you. If you need a copy of a result that does not appear in myUHN, you can ask for a copy from
Health Record Services (for a fee).
Most Ontario Lab Results are now available in myUHN. Reports such as clinic notes and imaging reports from health care providers outside of UHN are not available in myUHN at this time.
If you have any questions about what does and does not appear in your myUHN account, please contact myUHN Support by calling 416 340 3777 between 9:00 am and 5:00 pm, Monday to Friday or emailing
Having access to your UHN health record online means you can regularly check to make sure your information is correct. We make every effort to avoid mistakes, but they can and do sometimes happen. Your help in finding and reporting them improves the safety of your care.
It's very important to correct your health record if something is wrong or missing that could affect your treatment now or in the future. For example:
If you think there is a mistake, but you are not sure, it's always better to contact your health care team to confirm the information.
Please speak to a member of your UHN health care team.
No. myUHN does not include communication tools such as email or Internet chat.
You can sign into your myUHN account on a tablet or smartphone.
You can also use any computer that has internet. Places like
UHN Patient Education Libraries or public libraries have computers for visitors to use. Always be very careful about protecting your personal health information when you are using a public computer. Learn what you can do to
protect your health information when you are using a public computer.
No. You can only see your personal health information in myUHN, not change it. To update your personal information, please call your clinic or speak to a member of your health care team at your next appointment.
Yes. You can ask for a printed copy of your personal health records at the
Health Record Services office at UHN (for a fee).
No, myUHN is only available in English.
myUHN supports the following commonly used web browsers:
Please make sure you keep your web browser up-to-date by downloading the latest versions.
No. Because the portal provides access to your entire patient record, only you can invite someone to be a shared access user (after you register for your portal account).
If you become incapable, your SDM can request to access your record through
Health Record Services at 416 946 4501 ext. 4711 or
Get more information about
Substitute Decision Makers & Powers of Attorney for Personal Care.
Watch this e-learning module to learn more about SDMs and Powers of Attorney for Personal Care.
When the myUHN Support team is informed of a patient’s death, they are required to disable (turn off) the myUHN Patient Portal account.
Only the Executor of the Estate can get access to or sign up for the patient's myUHN account. The Executor is the person the patient chooses to follow the instructions listed in their will. Family members or friends who are not Executors will not be able to access the patient's myUHN account.
If you are the Executor of the Estate and want access to a patient's myUHN account after they die, contact:
To register for myUHN, you will need to get a registration code in person.
Follow these 3 steps to register.
No. You must come in person to a UHN site with a piece of government-issued photo identification to get a registration code. Your clinic cannot give you a registration code over the phone or by email.
If you do not have an appointment coming up in the near future, please contact myUHN Support at 416 340 3777 for a registration code.
You must have a personal email address to create a myUHN account. To protect your privacy, do not use email addresses that you share with other people.
If you don't have your own email address, there are free internet email providers available for you to create one. It usually takes a few minutes to create an account. Some Internet email providers include
www.outlook.com. For more information about how to create an email account, please visit
No. Your registration code is not your myUHN password. You only need the registration code to create your myUHN Patient Portal account. When you create an account, you will choose a password and use it to sign into your account. Your registration code will expire after you use it or 30 days from the date you received it.
If you forget your email address or password:
If you are still having problems, please contact myUHN Support by calling 416 340 3777 between 9:00 am and 5:00 pm, Monday to Friday or emailing
If your registration code does not work, it may have expired. For your security, your registration code expires 30 days from the date you received it or after the first time you use it. You can find the expiry date on the registration code printout. If your registration code has expired, please visit a UHN hospital to get a new one.If your code is not expired but does not work, contact myUHN Support by calling 416 340 3777 between 9:00 am and 5:00 pm, Monday to Friday or emailing
Please make sure you click on the link in the email you received at the end of your registration within 48 hours to activate your account. If you are still having problems, please contact myUHN Support by calling 416 340 3777 between 9:00 am and 5:00 pm, Monday to Friday or emailing
The new myUHN will be available on June 4. If you log into your account at least one time between April 1 and June 3, you do not need to take any further action. When you log in after June 4, you’ll see the new features. If you don’t log in between April 1 and June 3, you’ll need to create a new account when you try to log in after June 4. Your health information from your old account will still be available in your new account. We will share more information about creating a new account closer to June 4.
UHN is implementation a new health record system (to create a single source of truth for each patient journey and to improve the patient experience. The new system from Epic includes a patient-facing tool (MyChart).
To provide a seamless and tailored experience for UHN patients and caregivers, we will be using the MyChart module but keeping the familiar name and branding of myUHN.
Learn which other hospitals in Ontario and Canada use
Your information will be securely transferred to Epic. Learn more about
UHN's commitment to privacy.
New features in myUHN will give patients more control over their information and ability to communicate with their health care team.
Updating myUHN is part of UHN's
clinical transformation designed to enhance patient safety, partnership, and the patient experience.
Contact myUHN Support at:
You will be contacted with information about your first appointment.
Please bring the following to your appointment. Not all of these items may be needed for your appointment. Our clinic or your referring doctor will let you know what you must bring.
Please arrive 15 minutes before your appointment.
When you arrive, you will sign in with the receptionist. You will need your health card (OHIP card) to sign-in. If you do not have an OHIP card, please bring another form of government-issued photo ID, such as a driver’s license or passport.
You may be given a Measuring Health Equity Questionnaire to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have. The form is voluntary and you can choose ‘prefer not to answer’ to any or all questions. However, the information you choose to give us will help us improve the quality of care for you and others.
First appointments take longer than follow-up appointments. Your first appointment can take 2 hours or more. Follow-up appointments usually take 15 to 30 minutes. We do everything we can to stay on time but sometimes unforeseen circumstances may delay your appointment.
At the end of your first appointment, the nurse or doctor will give you a contact list for your health care team. If you don’t get a contact list, feel free to ask for it.
After every appointment, a member of your health care team will tell you about your next visit. Be sure you understand what is going to happen next. For example, know the time and place of your next visit or if someone will call you with this information.
If you are unsure about what your next steps are, don’t be afraid to ask a member of your team. We are here to help you.
We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so our staff can prepare for clinic visits or help other patients. We make every effort to return your call within 24 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly you may need to call us again.