Clinical Nutrition

CBORD® Patient™ allows you to select your lunch and dinner during your hospital stay. You can see menu options with photos that match your diet order (special diet ordered by your dietitian or care provider) and food allergies. At UHN, we use CBORD® Patient™ as part of the myPlate nutrition program.

Use your tablet, smartphone or laptop and connect to the internet. You can use your own data or connect to the UHN Guest Wi-Fi.

If you are using a phone or tablet, you can download the free CBORD® Patient™ app. Or on any device, visit https://patient.cbord.com.

Most inpatients staying at UHN can use CBORD® Patient™ to choose their lunch and dinner. You may not be able to use CBORD® Patient™ if you:

• have a specific diet you must follow
• have complex or multiple food allergies
• are staying on a specific unit

If you are not able to use CBORD® Patient™ to choose your meals, you will get standard meals according to your diet order. Ask a member of your care team for a Food Preference Sheet to share your preferences with Nutrition Services.

Each time you open CBORD® Patient™ you will need to enter:

• the Hospital Facility ID: UHN
• your date of birth
• your Medical Record Number (MRN). This is the 7-digit number on your UHN wristband

Note: If you create an account, you do not need to enter this information every time. To create an account, follow the prompts for entering your email address and setting a password.

At this time, English is the only option available, however additional languages may be added in the future.

You can choose items from the various categories for the next day's lunch and dinner any time before 11:59 pm.

We begin to prepare breakfast meals the day before it is served. This does not give us enough time to process patient breakfast choices.

If you have an order for an oral nutritional supplement i.e. Ensure®, it will not appear in CBORD® Patient™. It will continue to be provided, however it can only be adjusted by your care team.

You will get a standard meal from our menu that fits your diet order.

Yes. They will need your login information.

CBORD® Patient™ is only for patient meals. Ask a member of your care team for more information about guest trays. There is a fee for guest trays.

There are limits to how much you can order in CBORD® Patient™. Talk to a member of your care team if you would like more than what CBORD® Patient™ allows you to choose.

We may need to change your meals if your diet order or allergy information changes during your stay.

Ask a member of your care team to speak with your Clinical Dietitian.

Ask a member of your care team for the step-by-step instruction sheet

Use hospital phone number of the site where you are located:

• Toronto Rehab – University Centre and Toronto Rehab – Bickle Centre:
  Monday to Thursday: 416 597 3422 ext. 3369
  Friday: 416 597 3422 ext. 2523
• Toronto Rehab – Lyndhurst Centre: 416 597 3422 ext. 6339
• Toronto General: 416 340 4800 ext. 8581
• Toronto Western: 416 603 5800 ext. 5674
• Princess Margaret: 416 946 2000 ext. 5148

A member of our team will return your call in 1 to 2 days.

Note: You cannot make your meal choices over the phone. This phone number only provides technical support.

You will get a standard meal from our menu rotation that fits your diet order.

CBORD® Patient™ does not save patient information and information entered is encrypted. If you choose to create an account using your e-mail address, this is used only for login purposes.

Once you are discharged from the hospital, your account will be de-activated. If you are re-admitted in the future, you will need to register again.