Our Services

​Housekeeping at UHN

Environmental Services (formerly known as Housekeeping) plays a critical role in minimizing the risk of microbial contamination and preventing the transmission of infections. They clean and disinfect inpatient rooms, patient care areas, clinics, labs, operating rooms, offices and public areas at UHN sites, as well as manage all waste and recycling streams, and pest control.

​The UHN Environmental Services team is mandated to adhere to the standard of care outlined in the Provincial Infectious Diseases Advisory Committee: Best Practices for Environmental Cleaning for Prevention and Control of Infections in All Health Care Settings, 3rd Edition, April 2018 and UHN IPAC Policies and Procedures 

Email for information on Environmental Ser​vices at UHN ​​

Maintenance at UHN​

From plumbers to engineers, this team ensures the capability and reliability of UHN's critical infrastructure, which includes heating, cooling, ventilation systems, plumbing, electrical distribution, elevators, pneumatic tube and medical gas​ systems. It is made up of many skilled trades, who make sure all sites are safe and operating as intended. 

The team performs preventative maintenance designed to preserve UHN's infrastructure and also provides trade expertise in project development for new equipment and system installations.

The team also responds to work and maintenance requests – both emergency and non-emergency – from clinical staff. 

TeamUHN members looking to file a maintenance request, must submit a project form. Access the form on the Corporate Intranet under Forms & Templates.

​ Email for more information ​​

​Parking at UHN

The Parking team oversees more than 2,400 parking spaces at UHN-owned lots that are available for staff, patients and visitors. 

• Patient and visitor parking
• Competitive parking rates for staff

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​ Contact the Parking team ​​​

Patient Food at UHN

The Nutrition Services team prepares healthy, nutritious meals for UHN patients, customizing each meal to the patient's preferences and therapeutic diet needs. The team coordinates all aspects of food receiving, storage, meal assembly, like preparing sandwiches, salads and snacks, as well as assembling meals on beltlines, heating meals and adjusting trays in the nutrition centres. The team also coordinates the delivery of meals to patients and clean-up, including washing and sanitizing trays and dishware. 

The team works to accommodate all patient needs and ensure the right meal gets to the right patient.

​The Core Catering team also provides high quality catering services across UHN. 

Learn more about CORE Catering and the menu »

Email for information on Nutrition Services ​​​​​​
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Transportation at UHN

Made up of hospital assistants, porters, movers, drivers and more, this team assists clinical staff with all transportation needs across UHN sites.  They transfer patients for tests, procedures, or rehabilitation support within UHN sites and between facilities on University Avenue. They also coordinate inter-site trucking and delivery of specimens, blood products, pharmaceuticals, equipment, MDRD case carts, mail, and medical gases. ​

The following is a list of transportation services they provide:

• Patient transportation
• Specimen and equipment transportation
• Blood and blood products delivery
• Delivery and collection of Medical Device Reprocessing Department (MDRD) case carts for surgeries and processes
• Moving patient and items within each UHN site as well as between facilities on University Avenue including Toronto General, Princess Margaret, Toronto Rehab – University Centre, Mount Sinai, Sick Kids, and MaRS.
• Medical gas tank management
• Infusion and feed pump, module and IV pole management

Email for information on Transportation Services ​​​​​