Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
Maps & Directions
Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
Ways You Can Help
Being touched by illness affects us in different ways. Many people want to give back to the community and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one of our experts for an interview. It’s also the place to find UHN media policies and catch up on our news stories, videos, media releases, podcasts and more.
The Leasing team works hard behind the scenes to revitalize the food and retail services across UHN's major hospital sites. From bringing in favourites like Starbucks and Tim Hortons, to recruiting new vendors like Pinto-Ready-to-Eat and Danish Pastry House, the team makes sure staff, visitors and patients are well-fed and have options.
Email for vending and retail opportunities
Environmental Services (formerly known as Housekeeping) plays a critical role in minimizing the risk of microbial contamination and preventing the transmission of infections. They clean and disinfect inpatient rooms, patient care areas, clinics, labs, operating rooms, offices and public areas at UHN sites, as well as manage all waste and recycling streams, and pest control.
The UHN Environmental Services team is mandated to adhere to the standard of care outlined in the Provincial Infectious Diseases Advisory Committee: Best Practices for Environmental Cleaning for Prevention and Control of Infections in All Health Care Settings, 3rd Edition, April 2018 and UHN IPAC Policies and Procedures
Email for information on Environmental Services at UHN
From plumbers to engineers, this team ensures the capability and reliability of UHN's critical infrastructure, which includes heating, cooling, ventilation systems, plumbing, electrical distribution, elevators, pneumatic tube and medical gas systems. It is made up of many skilled trades, who make sure all sites are safe and operating as intended.
The team performs preventative maintenance designed to preserve UHN's infrastructure and also provides trade expertise in project development for new equipment and system installations.
The team also responds to work and maintenance requests – both emergency and non-emergency – from clinical staff.
TeamUHN members looking to file a maintenance request, must submit a project form.
Access the form on the Corporate Intranet under Forms & Templates.
Email for more information
The Parking team oversees more than 2,400 parking spaces at UHN-owned lots that are available for staff, patients and visitors.
Contact the Parking team
The Nutrition Services team prepares healthy, nutritious meals for UHN patients, customizing each meal to the patient's preferences and therapeutic diet needs. The team coordinates all aspects of food receiving, storage, meal assembly, like preparing sandwiches, salads and snacks, as well as assembling meals on beltlines, heating meals and adjusting trays in the nutrition centres. The team also coordinates the delivery of meals to patients and clean-up, including washing and sanitizing trays and dishware.
The team works to accommodate all patient needs and ensure the right meal gets to the right patient.
The Core Catering team also provides high quality catering services across UHN.
Learn more about
CORE Catering and the menu »
Email for information on Nutrition Services
Made up of hospital assistants, porters, movers, drivers and more, this team assists clinical staff with all transportation needs across UHN sites. They transfer patients for tests, procedures, or rehabilitation support within UHN sites and between facilities on University Avenue. They also coordinate inter-site trucking and delivery of specimens, blood products, pharmaceuticals, equipment, MDRD case carts, mail, and medical gases.
The following is a list of transportation services they provide:
Email for information on Transportation Services
You will be contacted with information about your first appointment.
Please bring the following to your appointment. Not all of these items may be needed for your appointment. Our clinic or your referring doctor will let you know what you must bring.
Please arrive 15 minutes before your appointment.
When you arrive, you will sign in with the receptionist. You will need your health card (OHIP card) to sign-in. If you do not have an OHIP card, please bring another form of government-issued photo ID, such as a driver’s license or passport.
You may be given a Measuring Health Equity Questionnaire to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have. The form is voluntary and you can choose ‘prefer not to answer’ to any or all questions. However, the information you choose to give us will help us improve the quality of care for you and others.
First appointments take longer than follow-up appointments. Your first appointment can take 2 hours or more. Follow-up appointments usually take 15 to 30 minutes. We do everything we can to stay on time but sometimes unforeseen circumstances may delay your appointment.
At the end of your first appointment, the nurse or doctor will give you a contact list for your health care team. If you don’t get a contact list, feel free to ask for it.
After every appointment, a member of your health care team will tell you about your next visit. Be sure you understand what is going to happen next. For example, know the time and place of your next visit or if someone will call you with this information.
If you are unsure about what your next steps are, don’t be afraid to ask a member of your team. We are here to help you.
We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so our staff can prepare for clinic visits or help other patients. We make every effort to return your call within 24 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly you may need to call us again.