At UHN, we strive to deliver Compassionate Care & Caring. Learn more about the services and supports that are available to you throughout your journey.
Our UHN programs and services are among the most advanced in the world. We have grouped our physicians,
staff, services and resources into 10 medical programs to meet the needs of our patients and help us make
the most of our resources.
At the heart of everything we do at UHN are our Healthcare Professionals. Refer a patient to one of our 12 medical programs. Learn more about the resources and opportunities available for professional growth.
University Health Network has grown to be one of the largest research and teaching hospital networks in Canada - pioneers in improving the lives of patients. Our long history of health professions education at Toronto General, Toronto Western, Princess Margaret and Toronto Rehab hospitals has consistently advanced the science of education.
University Health Network is a health care and medical research organization in
Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international
source for discovery, education and patient care.
Being touched by illness affects us in different ways. Many people want to give back to the community
and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one
of our experts for an interview. It's also the place to find UHN media policies and catch up on our news stories, videos, media releases,
podcasts and more.
Our hospital offers a range of amenities and activities that are available to you as a patient or visitor.
TWH Food CourtLocation: 1st floor, in the Hospital Atrium
Vending MachinesLocation: 1st floor, near Admitting
CORE CateringLearn more about our catering services »
Shoppers Drug Mart Pharmacy Atrium, 1st FloorPhone: 416 603 5800 ext. 5686
Monday – Friday, 8:30 am – 7:00 pmSaturday, 9:00 am – 5:00 pmSunday & Statutory Holidays – Closed
Learn More »
Newspapers and Mailboxes News boxes and mailboxes are located outside the Bathurst Street entrance. You can also buy newspapers and stamps at the Shoppers Drug Mart.
Internet Wi-Fi access is available throughout our site, on the Guest Wireless Network. You do not need a password to access the guest Wi-Fi.
Taxi Phones Inside the Nassau Street entrance, beside the pay phones
Information Phones You can use information phones to dial different locations within the hospital.
Location:1st floor information desk, at the Bathurst Street entrance
Bedside Phones Bedside phones are not available at Toronto Western Hospital. You are welcome to bring your cell phone for use while in the hospital.
Teletypewriter (TTY) and Phone Interpreters We have interpreters who can interpret for you over the phone if English is not your first language.
Learn more about Interpretation Services.
We also have TTY phones available for the deaf and hard of hearing. For more details, see
Accessibility Services at UHN.
Television In-room television services are not available. You are welcome to bring a personal cell phone, tablet or laptop to connect to the UHN guest Wi-Fi.
Information desks are located close to the entrances of all UHN facilities. Volunteers at the information desks can answer questions, give directions and escort you where you need to go.
Location: 1st floor, in the Hospital AtriumHours:Monday – Friday, 8:00 am – 6:00 pmSaturday – Sunday, 8:00 am – 4:00 pmPhone: 416 603 5800 ext. 5702
All staff wear an identification badge showing their name, job title and department.
Security officers are always on duty. If you notice any suspicious individuals, call hospital security and tell your nurse or any other staff member.
Location: 1st floor, near the Dundas Street entrance, across from the Courage ShopPhone: 416 340 4111
If you have lost something, contact the security office. If you have found an item, you can contact one of our security offices or give it to any staff member.
Art in the Atrium Art in the Atrium is a series of artistic events, produced by the Artists' Health Alliance in partnership with the Artists' Health Centre. Events range from live performances by musicians and dancers to visual art temporary exhibits to enrich the hospital experience for patients, staff and visitors.
Live performances start at noon and are free and open to the public. For details on future events visit
You can learn more about your health condition and look up information on the computers and in the printed materials in our patient and family library.
The Paul B. Helliwell Patient & Family Library1st floor, West WingMonday – Thursday, 8:30 am – 4:30 pmFriday, 8:30 am – 4:00 pmPhone: 416 603 6277Fax: 416 603 5310Email: firstname.lastname@example.org
You can also participate in classes, download eBooks and get other valuable resources through the
Patient & Family Education Program at UHN