Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
Maps & Directions
Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
Ways You Can Help
Being touched by illness affects us in different ways. Many people want to give back to the community and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one of our experts for an interview. It’s also the place to find UHN media policies and catch up on our news stories, videos, media releases, podcasts and more.
Our hospital offers a range of amenities and activities that are available to you as a patient or visitor.
TWH Food Court
Location: 1st floor, in the Hospital Atrium
Location: 1st floor, near Admitting
Learn more about our catering services »
Shoppers Drug Mart Pharmacy Atrium, 1st FloorPhone: 416 603 5800 ext. 5686
Monday – Friday 8:30 am – 7:00 pmSaturday9:00 am – 5:00 pmSunday & Statutory HolidaysClosed
Learn More »
Newspapers and Mailboxes
News boxes and mailboxes are located outside the Bathurst Street entrance. You can also buy newspapers and stamps at the Shoppers Drug Mart.
Internet Wi-fi access is available throughout our site, on the Guest Wireless Network. You do not need a password to access the guest wi-fi.
Inside the Nassau Street entrance, beside the pay phones
You can use information phones to dial different locations within the hospital.
Location:1st floor information desk, at the Bathurst Street entrance
Beside phones are not available at Toronto Western Hospital. You are welcome to bring your personal cell phone for use while in-hospital.
Teletypewriter (TTY) and Phone Interpreters
We have interpreters who can interpret for you over the phone if English is not your first language.
Learn more about Interpretation Services.
We also have TTY phones available for the deaf and hard-of-hearing. For more details, see Accessibility Services at UHN.
In-room television services are not available. You are welcome to bring a personal cell phone, tablet or laptop to connect to the UHN guest wi-fi.
Information desks are located close to the entrances of all UHN facilities. Volunteers at the information desks can answer questions, give directions and escort you where you need to go.
Location: 1st floor, in the Hospital AtriumHours:Monday – Friday: 8:00 am – 6:00 pmSaturday – Sunday: 8:00 am – 4:00 pmPhone: 416 603 5800 ext. 5702
All staff wear an identification badge showing their name, job title and department.
Security officers are always on duty. If you notice any suspicious individuals, call hospital security and tell your nurse or any other staff member.
Location: 1st floor, near the Dundas Street entrance, across from the Courage ShopPhone: 416 340 4111
If you have lost something, contact the security office. If you have found an item, you can contact one of our security offices or give it to any staff member.
Art in the Atrium
Art in the Atrium is a series of artistic events, produced by the Artists' Health Alliance in partnership with the Artists' Health Centre. Events range from live performances by musicians and dancers to visual art temporary exhibits to enrich the hospital experience for patients, staff and visitors.
Live performances start at noon and are free and open to the public. For details on future events visit
You can learn more about your health condition and look up information on the computers and in the printed materials in our patient and family library.
The Paul B. Helliwell Patient & Family Library1st floor, West WingMonday – Thursday8:30 am – 4:30 pmFriday8:30 am – 4:00 pmPhone: 416 603 6277Fax: 416 603 5310Email:
You can also participate in classes, download eBooks and get other valuable resources through the
Patient & Family Education Program at UHN