Our cancer centre offers a range of amenities and activities that are available to you as a patient or visitor.
Food and Retail Services
Food
Refreshment Cart
Location: All clinic waiting areas
Hours: The cart moves between clinics, making scheduled visits to each waiting area. The volunteer in charge will leave refreshments in the waiting area in case you are not there when the cart comes around.
Tim Hortons
Location: Main floor, inside the 610 University Avenue entrance
Hours: Monday – Friday, 6:00 am – 7:00 pm and Saturday – Sunday, 7:00 am – 5:00 pm
CORE Catering:
Learn more about our catering services »
Retail
The Princess Margaret Gift and Health Shop
Location: Main floor, inside the 610 University Avenue entrance
Hours: Monday – Friday, 9:00 am – 5:30 pm
Phone: 416 946 4501 ext. 5625
*Please note, flowers are not sold at the Princess Margaret Cancer Centre.
Bank Machines
Location: Main floor, in the lobby, across from the carding station
Pharmacy
Outpatient Pharmacy
Location: Main floor, Room M810
Main floor – Room M633
Phone: 416 946 6593
Monday – Friday
9:00 am – 5:30 pm
Learn More »
Newspapers and Mailboxes
Outside the University Avenue entranceOutside the Murray Street entrance
Internet, Phone and Television
Internet
Wi-fi access is available throughout our site, on the Guest Wireless Network. You do not need a password to access the guest wi-fi.
Pay Phones
Main floor, beside patient elevators in the AtriumFloor 1B, beside patient elevatorsFloor 2B, beside patient elevators
Taxi Phones: On the main floor, near the Murray Street entrance (next to the revolving door). These phones connect directly to Taxi and Wheel-Trans services.
Information Phones
You can use information phones to dial different locations within the hospital or to make local calls outside of the hospital. These phones cannot be used for long distance calls.
Location: Main floor information desks (Murray Street and 610 University Avenue)
Bedside Phones: Beside phones are not available at Princess Margaret. You are welcome to bring your personal cell phone for use while in-hospital.
iPad Lending
iPads are available for patients to use while at Princess Margaret Cancer Centre. You can borrow an iPad to use for daily visits or for inpatient stays.
Location: Main floor, Murray Street Information Desk
Teletypewriter (TTY) and Phone Interpreters
We have interpreters who can interpret for you over the phone if English is not your first language.
Learn more about Interpretation Services.
We also have TTY phones available for the deaf and hard-of-hearing. For more details, see Accessibility Services at UHN.
Television: In-room television services are not available. You are welcome to bring a personal cell phone, tablet or laptop to connect to the UHN guest wi-fi.
Information, Security and Lost & Found
Princess Margaret Info Line
The Princess Margaret Cancer Centre Patient Information Line (Info Line) is part of an ongoing effort to provide patients and visitors with practical information and support in real time.
Call the Info Line at 416 946 4558 between 8:00 am and 4:30 pm, Monday to Friday, to speak to an Information Specialist.
Information Desks
Information desks are located close to the entrances of all UHN facilities. Volunteers at the information desks can answer questions, give directions and escort you where you need to go.
Location: Main floor, near Murray Street and 610 University Avenue entrances
Hours: Monday – Friday, 8:00 am – 4:30 pm
Phone: 416 946 4558
Security
All staff wear an identification badge showing their name, job title and department.
Security officers are always on duty. If you notice any suspicious individuals, call hospital security and tell your nurse or any other staff member.
Location: Main floor, next to Murray Street Information Desk
Phone: 416 946 4111
Lost & Found
If you have lost something, contact the security office. If you have found an item, you can contact one of our security offices or give it to any staff member.
Location: Main floor, next to Murray Street Information Desk
Phone: 416 946 4111
Activities and Relaxation
Gardens
Max Tanenbaum Garden (outside)
The Max Tanenbaum Garden is a special place where you can go to sit outside and relax.
Location: 16th floor rooftop – outdoor access from the elevators
Hours:
April 1 – November 30
Monday – Sunday
8:00 am – 9:00 pm (may vary depending on weather)
Max Tanenbaum Healing Garden (inside)
The Max Tanenbaum Healing Garden is a lounge space for patients and families to relax and look out at the glass garden.
Location: 14th floor
Activities Cart
* Temporarily suspended due to COVID-19 *
The activities cart will help you pass the time during your hospital stay. Volunteers bring a cart with crafts, games, books, magazines, puzzles and other entertainment to your room.
Location: The activities cart is a mobile cart that will be brought to your room every day. If you miss the cart, you can
call Volunteer Resources and a volunteer will bring the cart to your room.
Hours: Monday – Friday, 8:00 am – 5:00 pm
Phone: 416 946 4501 ext. 4609
Music in the Atrium
* Temporarily suspended due to COVID-19 *
You can attend musical performances in the main floor Atrium every Wednesday from noon to 1:00 pm. We have a mixture of both well-known and undiscovered musicians come in to play.
Musicians are booked through the
Volunteer Resources office.
Jazz on the Rooftop
Join the Music in the Atrium program when it moves to the Max Tanenbaum Garden (16th floor rooftop) for July and August.
Patient & Family Library
You can learn more about your health condition and look up information on the computers and in the printed materials in our patient and family library.
Princess Margaret Patient and Family Library
Main Floor, Atrium
Monday – Thursday
8:30 am – 4:30 pm
Friday
8:30 am – 4 pm
Phone: 416 946 4501 ext. 5383
Email:
patienteducationpmh@uhn.ca
You can also participate in classes, download eBooks and get other valuable resources through the
Patient & Family Education Program at UHN.
Child Care
* Temporarily suspended due to COVID-19 *
The Magic Castle is a free child-care service for children up to 12 years old. We take care of your children so that you can go to your appointment or visit a family member at Princess Margaret. We also welcome children who are patients themselves.
Learn more »
