Accessibility at UHN

We are committed to identifying, removing and preventing barriers to care, services, work and learning. Our continued efforts to promote inclusion and eliminate barriers include:

  • Physical
  • Informational
  • Technological
  • Attitudinal
  • Policies
If you are interested in receiving more information, or need this information in another format, please email and tell us what you require. We will be happy to assist you.
Patient speaking with a doctor  

Services at UHN

There are many ways we can help with your visit.

Learn more about the services we offer to help you get to and around our hospitals.


We are committed to meeting the standards outlined in the province's Accessibility for Ontarians with Disabilities Act (AODA).

Learn more about our policies and procedures.

The Office of Inclusion, Diversity, Equity, Accessibility and Antiracism at UHN

The IDEAA Office at UHN is committed to providing consultation, guidance, support and education dedicated to anti-oppression, and the Ontario Human Rights Code.

For more information on IDEAA's role at UHN and IDEAA offerings under their mandate, please visit the new IDEAA platform at

Community Participation

Interested members of the community are invited to participate in an annual Accessibility Focus Group. In particular, we welcome the participation of members of the UHN community with disabilities. If you are interested in joining us, please send an email request for information to

If you wish to provide feedback on your experience with accessibility at UHN, please complete our survey.

Our Public Website

We are working to provide web content that is accessible and conforms to the World Wide Web Consortium guidelines.

Learn more about accessibility on our website.

Contact Us

We welcome your feedback and comments.

Learn more about the best way to get in touch with us.

Patient Relations: 416 340 4907

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