Learn more about Accessibility Services at UHN
Language Services
To arrange for a Sign Language interpreter or an interpreter who speaks your language, please inform your health care team in advance of your visit to UHN and the necessary arrangements will be made for you. There is no charge for this service.
Telecommunications Devices
Telecommunications devices for people who are deaf, oral deaf, deafened or hard of hearing (TTYs, Pocket Talkers, amplifiers and other assistive devices) are available. If you require an assistive device, please inform the health team in advance of your visit to UHN, and the required arrangements will be made.
Accessible telephones are available throughout our hospitals.
TTY's are located at the main entrances of each hospital.
Bell Relay Service
The Bell Relay service (BRS) supports communication by phone between hearing people and people who are deaf, oral deaf, deafened, hard of hearing, or those with speech disabilities.
Contact a Bell Relay Operator (24/7)
1 800 855-0511 (to connect directly with someone who uses a TTY)
7 1 1 (if you are using a TTY)
1 800 855 1155 (TTY to TTY)
Contact a Bell Accessibility Services Centre
Monday – Friday
8:30 am – 5:00 pm
Phone: 1 866 310 BELL (2355) or 1 800 668 6878
TTY: 1 800 268 9242
Email: accessible@bell.ca
Emergency and Public Safety Information and Communication
Our emergency procedures and public safety information is available in accessible formats or with communications supports on request. Please contact
accessibililty@uhn.ca.
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