A written statement by UHN's Chief Medical Officer and Chief Medical Information Officer regarding the continued practice of virtual care at UHN.
October 18, 2021
Posted on behalf of Dr. Brian Hodges, Chief Medical Officer & Dr. Peter Rossos, Chief Medical Information Officer
Re: Virtual Care at UHN
Dear colleagues,
Many of you have read the recent
joint position of the Chief Medical Officer of Health, Ministry of Health and the College of Physicians and Surgeons of Ontario which states that "in-person care can now be provided safely and appropriately", and that "it is expected that all physicians are providing in-person care based on clinical needs and patient preference".
Questions have been raised as to whether this will change our approach to in-person and virtual care at UHN – the answer is that it will not, because this joint position is consistent with our
Clinical Guiding Principles for Virtual Care. The UHN principles were developed and are maintained by UHN's Virtual Care Clinical Advisory Panel, which is composed of interprofessional care team members and UHN Patient Partners. In the creation of this "living" document we referenced and communicated with organizations including the CPSO and CMPA. The overarching clinical consideration is that
care providers should consult and practice within the virtual care standards or guidelines defined by regulatory bodies and/or associations of their profession.
The letter from the Chief Medical Officer of Health, Ministry of Health and the CPSO also states that "There are limits to what can be done virtually and the standard of care is often difficult to meet in a virtual care environment." If the selection criteria identified in the UHN Clinical Guiding Principles for Virtual Care are followed, physicians at UHN will most certainly be meeting the standard for patient care.
Since 2003 we have provided and pioneered virtual care to improve access, timeliness and safety for patients and caregivers requiring our expertise and services.
UHN continues to fully support the delivery of care through virtual means including by videoconference and telephone when it is in the best interests of patients, meets the standard of care, and is clinically safe. Through
Virtual Care at UHN we are dedicated to improving and innovating technologies and processes for seamless transitions between in-person and virtual care delivery.
Thank you for your ongoing commitment to A Healthier World in these challenging times. At UHN, the needs of patients come first, above all else.
Please feel free to contact us with questions, concerns, and suggestions.
Brian Hodges MD, PhD, FRCPC
EVP Education and Chief Medical Officer, UHN
Professor, Faculty of Medicine, University of Toronto
Peter G. Rossos, MD, MBA, FRCP(C), FACP, CAGF
Chief Medical Information Officer, University Health Network
Professor, Faculty of Medicine, University of Toronto