​Vendors provide UHN with external expertise in new technologies, opportunities to upgrade to new products and pharmaceuticals, and educate our staff in the use of their products. UHN's policy for vendors requiring access to patient care areas aims to improve organization and protect patient privacy. There are three types of vendors that may visit UHN:

Level 1 Vendor - applies to vendors who require direct Patient interaction in all patient care areas at UHN.

Level 2 Vendor - applies to vendors evaluating products, UHN staff training in use of products and other support. No patient interaction in all patient care areas at UHN.

Level 3 Vendor - applies to Construction, Trades, Research Partners etc. No patient interaction, working in empty rooms in all patient care areas at UHN. For short periods of time (i.e. not greater than 5 business days).

Depending on the role, there are different requirements for vendor privilege approval. Applications for vendor privileges must to be submitted to 30 days before the start date of the agreement.