Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
Maps & Directions
Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
Ways You Can Help
Being touched by illness affects us in different ways. Many people want to give back to the community and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one of our experts for an interview. It’s also the place to find UHN media policies and catch up on our news stories, videos, media releases, podcasts and more.
There are at UHN:
We offer rehabilitation care to people who will benefit from rehabilitation at a slower pace and with less intensity. Often, our patients have multiple medical issues, such as diabetes, multiple sclerosis or heart disease, in addition to the injury or illness that led to their hospitalization.
We provide care to patients who have a discharge destination. As soon as possible after you arrive, we will work with you and your loved ones to plan your discharge to help you make a safe and successful transition to the next stage of your rehabilitation at home.
At Bickle Centre, we hold specialty clinics on site for our inpatients. Health care professionals travel to Bickle Centre so that our patients do not need to travel to another location to receive specialized care.
We offer these specialty clinics on a regular basis:
The specialists in these clinics are also experts in working with patients with complex medical needs. Your care team will arrange your appointment and provide you with the time and date, as well as arrange a porter if needed. You can also find other services throughout UHN. Learn more about patient and family services available throughout UHN.
For your stay, bring the following items. If you forget to bring anything with you or if you arrive in our inpatient unit after visiting our emergency department or transferring from another hospital, a friend or family member can bring the items after you have been admitted.
Documents and Information
Clothing and Personal Items
You may also want to bring:
We do not take responsibility for your money or valuables. If you choose to bring them into the hospital, you are doing so at your own risk.
An admitting clerk, intake coordinator or nurse will meet with you shortly after you arrive. They will welcome you and:
Monitoring Your HealthYour health care team will see you every day. We will talk with you about how you are doing and answer any questions you may have. If you want to speak with a member of your health care team at any other time, ask the nurse looking after you.You may have blood tests, x-rays, ultrasounds, CT scans or other tests performed during your stay. If we recommend that you receive any of these tests, we will discuss them with you in advance, and we will meet with you afterward to discuss the results.
We encourage you to have family members, friends and other supportive visitors during your stay. You are welcome to meet with visitors in your room, in the common lounge areas and in the visiting areas outdoors.UHN hospitals offer flexible visiting hours. Learn more about visiting patients at UHN »
Throughout our hospital, you and your family and other visitors can find a range of amenities to make your stay more enjoyable and comfortable. Learn more about amenities at UHN hospitals.
You will have a chance to tell us about your food preferences and allergies when you are admitted to the hospital. This information will be entered into our computer system, and your meals will take into account your preferences and allergies, as well as the diet plan specified by your doctor.
If you are taking any medications before you enter the hospital or if our health care professionals order new medications during your stay, we will provide your medications at the required times. For each medication, you should know:
If you want to know more about your medications, you can ask your pharmacist, doctor or nurse at any time.
As your body heals, you may experience some pain and discomfort. Our goal is to make sure that you have as little pain as possible.Managing your pain can help your recovery. Pain management can:
To manage your pain, we need to know what you are feeling. You can describe your pain on a number scale, where "0" means "no pain" and "10" means "the worst pain you can imagine." You can also describe your pain with words like:
These words can help us understand and treat your pain.
It is important to wash your hands well and often while you are in the hospital. Washing your hands will reduce the chances that you will become sick or get an infection.It's okay to ask your doctor, nurse and other health care providers to wash or sanitize their hands using a gel hand sanitizer before examining you.You can learn more about infection control at UHN.
The length of your stay will be based on your health care team's assessment of your condition. Soon after you arrive on the unit, we will discuss with you and your family how long you will be staying.
We will work with you and your family to start planning early for your discharge to help you make a safe and successful transition.At the end of your inpatient stay, we will give you any discharge instructions and a prescription for any medications you require.If you have any questions about your discharge or your care needs before you leave the hospital, don't be afraid to ask a member of your team. We are here to help you.
Our patients benefit from the expertise of a wide range of skilled rehabilitation professionals who work together in an interprofessional team. Each team member contributes specialized knowledge to the care we provide.
Depending on your rehabilitation goals, you may work with the following professionals during your stay:
Our other team members include chaplains, educators, chiropodists, ethicists, students and volunteers.
You will be contacted with information about your first appointment.
Please bring the following to your appointment. Not all of these items may be needed for your appointment. Our clinic or your referring doctor will let you know what you must bring.
Please arrive 15 minutes before your appointment.
When you arrive, you will sign in with the receptionist. You will need your health card (OHIP card) to sign-in. If you do not have an OHIP card, please bring another form of government-issued photo ID, such as a driver’s license or passport.
You may be given a Measuring Health Equity Questionnaire to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have. The form is voluntary and you can choose ‘prefer not to answer’ to any or all questions. However, the information you choose to give us will help us improve the quality of care for you and others.
First appointments take longer than follow-up appointments. Your first appointment can take 2 hours or more. Follow-up appointments usually take 15 to 30 minutes. We do everything we can to stay on time but sometimes unforeseen circumstances may delay your appointment.
At the end of your first appointment, the nurse or doctor will give you a contact list for your health care team. If you don’t get a contact list, feel free to ask for it.
After every appointment, a member of your health care team will tell you about your next visit. Be sure you understand what is going to happen next. For example, know the time and place of your next visit or if someone will call you with this information.
If you are unsure about what your next steps are, don’t be afraid to ask a member of your team. We are here to help you.
We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so our staff can prepare for clinic visits or help other patients. We make every effort to return your call within 24 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly you may need to call us again.