Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
Maps & Directions
Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
Ways You Can Help
Being touched by illness affects us in different ways. Many people want to give back to the community and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
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We provide active functional rehabilitative care to the medically complex frail elderly who have experienced a decline in function due to a recent hospitalization or illness. We have two patient streams, rehab only and rehab for individuals who require hemodialysis.
Dialysis is provided on-site, 6 days per week for 2 hours per day facilitating time for participants to engage in therapy programs.
Participants must be older than 65 years of age or for those requiring dialysis older than 60 years.
Participants must have realistic rehabilitation goals and need to be motivated and able to participate in daily therapies provided in both individual and group formats.
Using a patient-centred approach, care is provided by an inter-professional team whose expertise includes helping participants improve their mobility, balance and walking; providing falls prevention education and strategies; optimizing the activities of daily living; managing changes associated with ageing; addressing memory and thinking problems; and managing chronic pain.
The inter-professional team supports participants to optimize their function, transitioning back to their community and connecting them with appropriate community resources as needed.
In the Geriatric Rehabilitation Inpatient Service & Dialysis, you will work with a team of health care professionals to help you recover and prepare for your discharge.
Our program service coordinator can be contacted if you require any clarification regarding the program. If you are coming from acute care, the discharge planner, social worker or case manager will likely have provided information about the rehabilitation program.
Our inpatient unit has secure doors to enter and exit. Doors are locked to ensure the well-being of patients. To enter our unit, use the phone outside the entrance and call the number displayed on the wall. You can request an access card for you to enter or exit the unit.
A nurse will meet with you and your loved one shortly after your loved one arrives. They will welcome you and:
For your stay, bring the following items. If you forget to bring anything with you or if you arrive in our inpatient unit after visiting our emergency department or transferring from another hospital, a friend or family member can bring the items after you have been admitted.
Documents and Information
Clothing and Personal Items
If you forget to bring anything with you, you can bring the items after your loved one has been admitted.
You may also want to bring:
We do not take responsibility for your money or valuables. If you choose to bring them into the hospital, you are doing so at your own risk.
Your TreatmentYou and your family will work closely with our rehab team to complete a detailed assessment of your health and to develop realistic and achievable rehab goals specific to your situation.
Monitoring Your HealthYour rehab team will work with you every day. We will talk with you about how you are doing and answer any questions you may have. If you want to speak with a member of your rehab team at any other time, please let our staff know.You may have blood tests, x-rays, ultrasounds, CT scans or other tests performed during your stay. If we recommend that you receive any of these tests, we will discuss them with you in advance, and we will meet with you afterward to discuss the results.
VisitorsWe encourage you to have family members, friends and other supportive visitors during your stay. You are welcome to meet with visitors in your room, in the common lounge areas and in the visiting areas outdoors.Learn more about visiting patients at UHN »
AmenitiesThroughout our hospital, you and your family and other visitors can find a range of amenities to make your stay more enjoyable and comfortable. Learn more about amenities at UHN hospitals.
Eating and DrinkingYou will have a chance to tell us about your food preferences and allergies when you are admitted to the hospital. This information will be entered into our computer system, and your meals will take into account your preferences and allergies, as well as the diet plan specified by your doctor.
MedicationsIf you are taking any medications before you enter the hospital or if our health care professionals order new medications during your stay, we will provide your medications at the required times.For each medication, you should know:
If you want to know more about your medications, you can ask your pharmacist, doctor or nurse at any time.
Hand WashingIt is important to wash your hands well and often while you are in the hospital. Washing your hands will reduce the chances that you will become sick or get an infection.You can learn more about infection control at UHN.
Your length of stay will be determined on an individual basis when you arrive, based on your rehab goals and function. Your stay will likely between 2-3 weeks.
We will work with you and your family to start planning early for your safe and successful discharge from our rehab program.
At the end of your inpatient stay, we will arrange, if needed:
On your discharge day, you will be expected to leave the unit by 10:00 am. Please ensure arrangements are made well in advance to avoid delays in your discharge time.
If you have any questions about your discharge or your care needs before you leave the hospital, don't be afraid to ask a member of your team. We are here to help you.
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Our patients benefit from the expertise of a wide range of skilled rehabilitation professionals who work together in an interprofessional team. Each team member contributes specialized knowledge to the care we provide. Our unit is led by a medical director and a program service manager.
Depending on your rehabilitation goals, you may work with the following professionals during your stay:
Other team members may include chaplains, educators, ethicists, students and volunteers.
You will be contacted with information about your first appointment.
Please bring the following to your appointment. Not all of these items may be needed for your appointment. Our clinic or your referring doctor will let you know what you must bring.
Please arrive 15 minutes before your appointment.
When you arrive, you will sign in with the receptionist. You will need your health card (OHIP card) to sign-in. If you do not have an OHIP card, please bring another form of government-issued photo ID, such as a driver’s license or passport.
You may be given a Measuring Health Equity Questionnaire to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have. The form is voluntary and you can choose ‘prefer not to answer’ to any or all questions. However, the information you choose to give us will help us improve the quality of care for you and others.
First appointments take longer than follow-up appointments. Your first appointment can take 2 hours or more. Follow-up appointments usually take 15 to 30 minutes. We do everything we can to stay on time but sometimes unforeseen circumstances may delay your appointment.
At the end of your first appointment, the nurse or doctor will give you a contact list for your health care team. If you don’t get a contact list, feel free to ask for it.
After every appointment, a member of your health care team will tell you about your next visit. Be sure you understand what is going to happen next. For example, know the time and place of your next visit or if someone will call you with this information.
If you are unsure about what your next steps are, don’t be afraid to ask a member of your team. We are here to help you.
We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so our staff can prepare for clinic visits or help other patients. We make every effort to return your call within 24 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly you may need to call us again.