At UHN, we strive to deliver Compassionate Care & Caring. Learn more about the services and supports that are available to you throughout your journey.
Our UHN programs and services are among the most advanced in the world. We have grouped our physicians,
staff, services and resources into 10 medical programs to meet the needs of our patients and help us make
the most of our resources.
At the heart of everything we do at UHN are our Healthcare Professionals. Refer a patient to one of our 12 medical programs. Learn more about the resources and opportunities available for professional growth.
University Health Network has grown to be one of the largest research and teaching hospital networks in Canada - pioneers in improving the lives of patients. Our long history of health professions education at Toronto General, Toronto Western, Princess Margaret and Toronto Rehab hospitals has consistently advanced the science of education.
University Health Network is a health care and medical research organization in
Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international
source for discovery, education and patient care.
Being touched by illness affects us in different ways. Many people want to give back to the community
and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one
of our experts for an interview. It's also the place to find UHN media policies and catch up on our news stories, videos, media releases,
podcasts and more.
UHN has returned to our regular
Special precautions and limits will still be in place for patients in isolation or staying on a unit with an outbreak. Please speak with your care team about special visitor restrictions for your unit.
As of July 5, 2023, wearing a mask is optional in most public areas of UHN hospitals.
Masks are still welcome in all spaces where they are not required. The choice to wear a mask will be respected and supported.
Masks are still required:
In addition to being optional in public areas like lobbies, elevators, and lounges, masks are also now optional in common spaces on most inpatient units. This includes hallways, at nursing/team stations or communication stations, and in charting, break and meeting rooms.
Read a Q&A with Dr. Susy Hota on updating our mask policy.
Why is UHN changing its masking policy again?
Community transmission of and hospitalizations from COVID-19 and other respiratory viruses are currently low. The decision was made based on consistently low transmission rates. We closely monitor COVID-19 and other respiratory illnesses and will adjust our policy if needed.
Can I wear my own mask for my appointment or when I’m visiting someone?
UHN-approved medical masks will be available at all entrances, outpatient clinics and inpatient units.If you arrive at UHN wearing an N95 or KN95 mask, you can continue to wear it. If you are wearing a cloth face covering or a disposable mask, please remove it and put on a new medical mask.
What about mask exemptions?
If you are a patient who has a legitimate medical condition that prevents you from wearing a mask, contact your UHN doctor or nurse practitioner's office before your first appointment.If your exemption is approved, you will receive a Face Mask Exemption Form. Bring your approved exemption form with you to the hospital, as you will be asked to show it by hospital staff. You will be given a face shield to wear instead.If you have questions or health concerns about wearing a mask, please let your health care team know before arriving for your appointment.
Mask exemptions are not available for visitors or Essential Care Partners.
Who do I contact with questions?
Your health care team, clinic staff, or unit manager is your first point of contact for questions about masking.If you still have questions, you may contact Patient Relations.
All UHN staff, contractors, researchers, visitors and Essential Care Partners (ECPs) must be fully vaccinated against COVID-19. This means having at least 2 doses of a Health Canada-approved COVID vaccine at least 14 days ago.
Exemptions may be made for visitors/ECPs who are not vaccinated in
special situations. Speak with the patient's care team about exceptions. Pre-approval for an unvaccinated ECP will be needed by the
clinic manager, except in an emergency situation.
We encourage you to visit family and friends while they are healing. We know that having loved ones nearby makes patients more comfortable and speeds up their recovery.
Our hospitals offer flexible visiting hours. A patient unit may have recommended visiting hours based on the needs of its patients. For more information, speak with someone in the health care team at the patient unit that is caring for your family member or friend.
Please be aware that situations can arise quickly that make it necessary for our patient units to change the visiting guidelines or restrict visiting. If this is the case, we will make you aware as soon as possible.
Patient visiting is also subject to possible exceptions due to concerns around communicable diseases.
Our visiting guidelines help preserve our patients' right to privacy and confidentiality and protect everyone from infections and illnesses.
To help us maintain privacy and a healing environment for our patients and their families, please make sure that:
The most important ways you can help us prevent infections and illnesses from spreading in our hospitals are:
We ask everyone to self-screen. Before coming to the hospital, ask yourself if you or your children have any of the following:
If you have any of these symptoms or are feeling at all unwell, we ask that you not visit our hospitals until you have been symptom-free for at least 48 hours (2 days).
If you are sick, you may make our patients or our health care providers sick.
Washing your hands is the simplest way to prevent infections and illnesses from spreading in the hospital and to protect yourself from infections that can sometimes be caught in hospitals.
Remember to wash your hands:
We recommend washing with soap and water or, even better, with hand-sanitizing gels conveniently placed in many locations throughout our hospitals. Hand sanitizer is provided at the main entrances of our hospitals and throughout our hospitals for your convenience.
Learn more about
infection control at UHN.
UHN is a smoke-free and scent-free organization. We ask that all visitors refrain from personal scented products while at our hospitals. Smoking is not permitted within 9 metres of all entrances.
Learn more about our
Smoke-Free and Scent-Free policies.
Latex balloons are not allowed in the hospital, as some people may suffer severe allergic reactions. Visitors may bring Mylar balloons to the hospital.
Flowers and plants are not permitted in patient rooms in any intensive care unit, on transplant units, or on malignant hematology units at Princess Margaret for patient safety reasons. Visitors are asked to check with the unit manager before bringing plants or flowers to the hospital.
Visitors who demonstrate disruptive behaviour will be limited in their ability to visit.
Children who are disruptive or disturb other patients may be asked to leave.
We understand that there can be exceptional circumstances that can apply to visiting a loved one. In this situation, please discuss your requests with the manager of the patient unit that is caring for your family member or friend.
Need Accessibility assistance when you're visiting friends and family at our hospitals?
Learn more about our Accessibility Services.