We encourage you to visit family and friends while they are healing. We know that having loved ones nearby makes patients more comfortable and speeds up their recovery.
Our hospitals offer flexible visiting hours. A patient unit may have recommended visiting hours based on the needs of its patients. For more information, speak with someone in the health care team at the patient unit that is caring for your family member or friend.
Please be aware that situations can arise quickly that make it necessary for our patient units to change the visiting guidelines or restrict visiting. If this is the case, we will make you aware as soon as possible.
Patient visiting is also subject to possible exceptions due to concerns around communicable diseases.
Our visiting guidelines help preserve our patients’ right to privacy and confidentiality and protect everyone from infections and illnesses.
To help us maintain privacy and a healing environment for our patients and their families, please make sure that:
The most important ways you can help us prevent infections and illnesses from spreading in our hospitals are:
We ask everyone to self-screen. Before coming to the hospital, ask yourself if you or your children have any of the following:
If you have any of these symptoms or are feeling at all unwell, we ask that you not visit our hospitals until you have been symptom-free for at least 48 hours (2 days).
If you are sick, you may make our patients or our health care providers sick.
Washing your hands is the simplest way to prevent infections and illnesses from spreading in the hospital and to protect yourself from infections that can sometimes be caught in hospitals.
Remember to wash your hands:
We recommend washing with soap and water or, even better, with hand-sanitizing gels conveniently placed in many locations throughout our hospitals. Hand sanitizer is provided at the main entrances of our hospitals and throughout our hospitals for your convenience.
Learn more about
infection control at UHN.
UHN is a smoke-free and scent-free organization. We ask that all visitors refrain from personal scented products while at our hospitals. Smoking is not permitted within 9 metres of all entrances.
Learn more about our
Smoke-Free and Scent-Free policies.
Latex balloons are not allowed in the hospital, as some people may suffer severe allergic reactions. Visitors may bring Mylar balloons to the hospital.
Flowers and plants are not permitted in patient rooms in any intensive care unit, on transplant units, or on malignant hematology units at Princess Margaret for patient safety reasons. Visitors are asked to check with the unit manager before bringing plants or flowers to the hospital.
Visitors who demonstrate disruptive behaviour will be limited in their ability to visit.
Children who are disruptive or disturb other patients may be asked to leave.
We understand that there can be exceptional circumstances that can apply to visiting a loved one. In this situation, please discuss your requests with the manager of the patient unit that is caring for your family member or friend.
Need Accessibility assistance when you're visiting friends and family at our hospitals?
Learn more about our Accessibility Services.