UHN is actively monitoring the situation with the novel coronavirus (2019-nCoV) as it unfolds. At this time, the Public Health Agency of Canada states that the risk to Canadians is low. For more detailed information on how UHN is protecting patients, visitors and staff, please visit our
coronavirus information page.
There are two Emergency Departments at UHN, open 24 hours a day, 7 days a week.
Toronto General Hospital190 Elizabeth Street (Enter at corner of Elizabeth and Gerrard Streets)R. Fraser Elliott Building – Ground FloorPhone: 416 340 3946TGH Maps & Directions
Toronto Western Hospital399 Bathurst Street (Enter from Dundas Street)Fell Pavillion, 1st Floor
Phone: 416 603 5757TWH Maps & Directions
Medical Advice Over The Phone
Telehealth Ontario is a free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse. Phone: 1 866 797 0000TTY: 1 866 797 0007
Our hospitals provide professional
translation services but if you’re not fluent in English you may find it helpful to bring a friend or family member who can translate your needs to our staff.
The UHN Emergency Departments are happy to see any and all patients, but please note the following:
ChildbirthUHN can't provide special obstetrics care. If you do attend one of our Emergency Departments, we may have to transfer you to another hospital to continue your care. The nearest hospital which provides this service is
Mount Sinai Hospital.
ChildrenUHN does not have any pediatricians on staff. While
Toronto Western Hospital does see children, if a child requires admission or specialist care, they will need to be transferred to another hospital, generally the
Hospital for Sick Children.
Medical adviceWe cannot offer medical advice over the phone.
Wait time advisoriesWe cannot predict the length of your wait time either while you are at the hospital or when you call on the phone.
Additional chargesSome services (e.g., Ambulance) and products (e.g., crutches or certain types of splints) are not covered by Ontario Health Insurance. You may be asked to pay for these services or to expect a bill in the mail. We will generally inform you about these costs and try to answer any questions you may have. If you have supplementary insurance or are not an Ontario resident, there may be further costs or possibilities for recovery of these charges. You may need to contact your health insurance provider for assistance.