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Sheppard Centre Assisted Care dialysis is a community-based facility that accepts patients from dialysis centres across the greater Toronto area. Our philosophy is to encourage patients to develop independence and control over their disease and to assume responsibility for parts of their treatment. We believe that a commitment to assisted self-care dialysis in a non-hospital setting promotes a greater sense of well-being and self-esteem. We believe that patients play a vital role in the learning process and as such will be treated as individuals with different needs and learning styles. We believe that research and change are essential for sustaining growth. We believe in the multidisciplinary approach and that communication and cooperation are essential to the attainment of the highest level of patient care.
Our staff will work with you to assess your ability to manage different parts of your treatment. Every one to two months, your Nephrologist will arrange an appointment with you or come to see you at the clinic to discuss your progress, latest lab tests, and procedures.
We are located on the subway line but parking is available if needed. We are wheelchair accessible. We are located near restaurants and shopping.
Your Nephrologist will refer you to the clinic. You will be contacted by the Clinic Coordinator to come in for a tour and interview. If you want to dialyze at the satellite unit, you will complete the necessary paperwork and your treatments will be organized by your Nephrologist and staff at the clinic. We will work with your original dialysis center to transfer the necessary information.
Learn more about
what you can expect when you have a clinic appointment.
1. UHN Home Hemodialysis Supplies Needed
2. UHN Home Hemodialysis Parts of a Machine?
3. UHN Home Hemodialysis Line Setup
4. UHN Home Hemodialysis Check Chlorine Levels
5. UHN Home Hemodialysis Dialysate Preparation
6. UHN Home Hemodialysis Blood Priming
7. UHN Home Hemodialysis Dialyzer Priming
8. UHN Home Hemodialysis Setup Parameters
9. UHN Home Hemodialysis Setup Auto BP
10. UHN Home Hemodialysis Returning Blood
11. UHN Home Hemodialysis End Dialysis
12. UHN Home Hemodialysis Disinfection
13. UHN Home Hemodialysis Replace Forclean
Medical Director: Dr. Charmaine Lok
Manager: Susanne Henseleit
Clinical Coordinator: Lee-Anne Hyer
Your team of nurses, dialysis assistants, clerical staff, and technologists are experienced in their field and here to ensure you have and efficient and safe dialysis treatment. Each member is committed to helping you learn more about your treatment and answer any questions you may have.
You will be contacted with information about your first appointment.
Please bring the following to your appointment. Not all of these items may be needed for your appointment. Our clinic or your referring doctor will let you know what you must bring.
Please arrive 15 minutes before your appointment.
When you arrive, you will sign in with the receptionist. You will need your health card (OHIP card) to sign-in. If you do not have an OHIP card, please bring another form of government-issued photo ID, such as a driver’s license or passport.
You may be given a Measuring Health Equity Questionnaire to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have. The form is voluntary and you can choose ‘prefer not to answer’ to any or all questions. However, the information you choose to give us will help us improve the quality of care for you and others.
First appointments take longer than follow-up appointments. Your first appointment can take 2 hours or more. Follow-up appointments usually take 15 to 30 minutes. We do everything we can to stay on time but sometimes unforeseen circumstances may delay your appointment.
At the end of your first appointment, the nurse or doctor will give you a contact list for your health care team. If you don’t get a contact list, feel free to ask for it.
After every appointment, a member of your health care team will tell you about your next visit. Be sure you understand what is going to happen next. For example, know the time and place of your next visit or if someone will call you with this information.
If you are unsure about what your next steps are, don’t be afraid to ask a member of your team. We are here to help you.
We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so our staff can prepare for clinic visits or help other patients. We make every effort to return your call within 24 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly you may need to call us again.