Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
Maps & Directions
Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
Ways You Can Help
Being touched by illness affects us in different ways. Many people want to give back to the community and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one of our experts for an interview. It’s also the place to find UHN media policies and catch up on our news stories, videos, media releases, podcasts and more.
This morning's Toronto Star is running a front page story about patient safety http://www.thestar.com/News/article/193502. This article is part of a comprehensive series on patient safety. In this article, there are several references to University Health Network, including a mention of our incident reporting system. We encourage all of our staff to report any adverse events that occur in our hospital, including "near misses" where harm may have occurred without staff being vigilant. These incidents are reviewed monthly at the Quality of Care Committee which I chair. All adverse events and "near misses" are reported over our Intranet using an electronic incident reporting system and when a severe event occurs (that has caused or might cause patient harm) - the event is immediately routed to my desk as well as the Manager's, Director's and Risk Manager's desks so that immediate review can occur if appropriate. Over the past four years that this system has been operational, our staff have become very proficient at investigating and evaluating adverse events and my involvement is rarely necessary- however we think it sends the right message that the CEO reviews all severe events immediately when reported.
In the Star story there is mention of the fact that we expect to report more than 4000 incidents this year at UHN. This number may seem somewhat alarming to Trustees who are not members of the Quality Committee of the Board. Encouraging staff to report incidents has dramatically increased the numbers of events that we review. The vast majority of these events cause no harm to patients. However, by encouraging staff to look for potential risks, we are creating the culture of safety where every staff member feels empowered to report risks and to improve the quality and safety of care at UHN.
Our Board/Management Retreat in April will focus on patient safety and some of the authorities quoted in this Star article will be in attendance. Last week, Cara Flemming, Dr. Michael Baker and I attended the Institute for Healthcare Improvement's Patient Safety Officer Course in Boston. As part of that seminar, we drafted a Patient Safety Plan for UHN which will formalize our safety processes and procedures and establish a strategy for enhancing patient safety over the next few years. We anticipate bringing that Plan to the Quality Committee and then to the full Board for review and approval later this year.
I encourage you to read the Toronto Star series which is available at http://www.thestar.com/News/article/193080