About Our Pharmacies

Our pharmacists and pharmacy technicians are dedicated to ensuring safe, timely and effective drug therapy for all types of patient care. Pharmacists and pharmacy technicians are part of your health care team and work closely with you and the other members of your team to ensure you get the best care possible. We work with you and your doctor to make sure you know your drug therapy options and receive the medication that’s right for you.

UHN has outpatient pharmacies at a number of our hospital sites. We also provide inpatient pharmacy services throughout your stay at UHN. If you wish to speak to an inpatient pharmacist during your inpatient stay, please ask a member of your health care team. A pharmacist can meet with you to review your medications and answer any questions you may have.

To refill your prescriptions online, you must first register for the online refill portal at your UHN Outpatient Pharmacy. See your Pharmacy team for details. (Please note: Patients of TWH Shoppers Drug Mart can order refills by the Easy Refills automated telephone system 416 603 5686.)

What kind of services do our pharmacists provide you?

  • Patient medication education/counseling
  • Drug information to respond to your medication questions
  • Personalized patient medication assessments for safety and effectiveness, and interacting with the health care team to optimize your medication therapy
  • Personalized patient pre-admission medication histories
  • Personalized patient admission and discharge medication reconciliation (ensuring you are informed and are on the most appropriate medications at key points in your transition in care- admission to hospital and discharge home)
  • Preventing and monitoring drug-drug and drug-food interactions
  • Specialty compounding and ensuring your prescribed medications are prepared accurately and are available at the time you need them
  • Direct collaboration with your health care team to advocate for your medication related issues
  • Support medication management for clinical trials
  • Medication delivery service available – free delivery for qualified patients
  • Customized Pharmacy Services – we offer specialized services such as refill reminders, automated telephone refill services 24/7, personalized medication schedules and blister packaging to meet your individual medication needs and to improve compliance
  • Drug coverage and reimbursement assistance


Expert Staff: Our friendly and experienced team works closely with you to optimize your medication therapy. We also provide highly specialized pharmacy services that are specific to our hospital patients. This includes the Chemotherapy & Transfusion Centre Pharmacy for our cancer patients, Transplant Outpatient Pharmacy for our transplant patients, and the Clinic Pharmacy for immunodefic​​iency patients.

Back to Top