Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
Maps & Directions
Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
Ways You Can Help
Being touched by illness affects us in different ways. Many people want to give back to the community and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one of our experts for an interview. It’s also the place to find UHN media policies and catch up on our news stories, videos, media releases, podcasts and more.
Kate Uchendu, Nurse Practitioner, Red Blood Cell Disorders Program, is passionate about what she does, and says that her and her colleagues are always working to put the needs of patients first.
"We are constantly looking at ways to improve the care we provide," Kate says.
Most recently, under Kate's leadership, a team has been working to create a new Patient Education platform to better meet the health literacy needs of patients with red blood cell disorders. Last December, a health information needs assessment survey was shared with close to 1,000 patients with thalassemia and sickle cell disease.
The survey aims to help the team learn how patients prefer to receive information about their chronic illness and the priority they place on different aspects of their condition.
Ultimately, the information gathered will help providers understand the impact of chronic disease on patients' overall well-being and ability to cope and self-manage.
The project team, which is made of Dr. Richard Ward (Hematologist), Elke Ruthig (Manager, Patient & Caregiver Education, Toronto General Hospital), Brooke Allemang (Transition navigator), Dorothy Ma (Admin Assistant) and Mitsu Patel (Registered Nurse), is working to create a new Patient Education platform that meets the needs of their diverse patient population.
Health literacy is currently a challenge for many red blood cell disorders patients.
"Hemoglobin disorders can be difficult for clinicians not familiar with the conditions to understand," Kate says. "Often patients with the same hemoglobin disorder are affected very differently even when those patients are twins.
"It is therefore not uncommon that there is a gap in the knowledge of patients and family members."
Need information that's 'appropriate and relevant' to patients
Dr. Ward says, patients "struggle to cope with living with a complex, lifelong multisystem medical condition on a daily basis. We also know from research that health literacy can have a dramatic positive impact on chronic disease management.
"It's therefore vitally important that we not only fully understand their health information needs, but make sure the delivery of that information is appropriate and relevant to our patients. If not, it simply won't be effective."
The survey looks to understand how an individual's illness might affect their work, school and family life. It also examines other dimensions such as death, dying and spirituality.
"It is important for health care providers partnering with red blood cell disorders patients to be comprehensive when providing information," Elke says. "The results of this needs assessment will improve the development of high-quality educational resources specific to red blood cell disorders patients which will ultimately increase patient and caregiver engagement in care and improve the patient experience."
Survey results will be examined soon.
"We don't know what the platform will ultimately look like, but we know it will be completely designed with patients," Kate says. "It is a very exciting time for our program as we partner with our patient population to gain a better understanding of their unique health information needs."