Dr. Pisters chats with staff at PVP open house
UHN President and CEO Dr. Peter Pisters chats with Tricia Pariag-Sadko, Manager, Computer User Support, at one of the open houses held last spring as part of the PVP development process. (Photo: Human Resources)

UHN, your new Purpose, Values and Principles (PVP) is ready.

After a year of discussions, open houses and an electronic forum, UHN's new purpose statement, organizational values and the principles that support them, will be introduced with a series of events next week. The seven celebrations will kick-off the next phase of renewal at UHN.

"This is an incredibly important moment for our organization," says Dr. Peter Pisters, who launched the PVP process soon after becoming UHN President and CEO in January 2015. "By creating clarity around purpose, re-defining values, and living, managing and celebrating those values, we are arriving at a singular understanding and shared commitment to the needs of patients, caregivers and each other.

"I believe we will be able to carve our new purpose, values and principles above the entrances to our facilities and they will stand the test of time for generations of employees to come."

The PVP will serve as the foundation for the next steps of UHN's journey of renewal, which will continue with the creation of a new strategic plan, beginning in January.

But before that work begins in earnest, a series of PVP celebrations will take place across UHN.

PVP Celebrations Schedule

  • Toronto Western, Atrium in front of Shoppers Drug Mart: Tuesday, Nov. 29th @ 9 am to 10 am
  • TR Bickle, Auditorium: Tuesday, Nov. 29th @ 1 pm to 2 pm
  • TR UC, Front Lobby: Wednesday, Nov. 30th @ 8 am to 9 am
  • The Michener Institute, Annex 222: Wednesday, Nov. 30th @ 12pm to 1 pm
  • Princess Margaret, 7-605: Wednesday, Nov. 30th @ 2:30 pm to 3:30 pm
  • Toronto General, Munk Lobby near Starbucks: Thursday, Dec. 1st @ 10:30 am to 11:30 pm
  • TR Lyndhurst, Lecture Rooms A/B: Thursday, Dec 1st @ 2:30 pm to 3:30 pm

Beginning Tuesday, there will be seven events. At each one, together with a Patient Partner, Dr. Pisters will introduce the PVP to staff and the broader UHN community. There will be refreshments, a poster display, a pop-up photo booth and a "Leaf your thumbprint" display for people to show their commitment to the PVP.

myUHN Patient Portal will be showcased to demonstrate how the PVP is already in action at UHN.

Image of tree with Purpose, Values, Principles beside it
To see the UHN PVP, click here.

The PVP celebrations are the culmination of a process that began almost a year ago when we began our reflection on these fundamental questions – Why UHN exists? What is UHN's contribution to society? What core values and behaviours are needed to support our purpose?

In the early stages, an external facilitator worked with a "Pathfinders" group of individuals with representation from across UHN, comprised of both clinical and non-clinical staff, to develop a first draft of our purpose and values. That draft was shared at a series of open houses held at all of our sites, generating feedback from more than 1,000 attendees.

Earlier this fall, UHN's first "Electronic Jam" on the PVP featured 18 hours of online discussion hosted by senior leaders from across the organization. More than 3,700 participants signed on to view or engage in the jam, with 305 comments generated for the ongoing discussion and finalization of the PVP.

Following this week's celebrations, units and clinics across UHN will receive "PVP Kits" which include "Leaf your thumbprint" and PVP posters along with other information about how the purpose, values and principles can be incorporated into everyday action.

Handwritten messages on leaves on board
A number of interactive exercises at the PVP open houses allowed staff to offer feedback. (Photo: Human Resources)

"It is important that the PVP comes to life at UHN through our personal decisions and actions," says Emma Pavlov, EVP of Human Resources, Organizational Development and Michener Operations.

"We will be incorporating the PVP into all our Human Resources programs and systems, such as staff recruiting and selection, the learning calendar, the performance management system and leadership development programs," she says.

Dr. Pisters says the development of the PVP is a pivotal moment in moving UHN into the next phase of our renewal.

 "Historians who write the next book on the history of UHN will have a chapter on this moment in our history and the impact that it will have on our momentum and trajectory," Dr. Pisters says.

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