myUHN Patient Portal sign-up contest a huge success
The myUHN Patient Portal "Ready, Set, Offer!" contest has come to an end.
November was a busy month for registrations, and the myUHN Patient Portal team wants to thank all the staff who participated in the contest to sign up as many patients as they could. Because of their efforts, the goal of 75,000 patients on myUHN Patient Portal is getting closer.
Thank you to Team UHN for helping myUHN become such a great success.
The portal is an example of UHN's primary value in action – the needs of patients come first. Nearly 10,000 myUHN users responded to the latest survey about the portal and 94 per cent of those respondents reported their patient experience has improved thanks to using the portal.
"myUHN helps patients and clinic staff," says Jo-Anne Hilton, Administrative Coordinator for the Toronto General Liver Clinic, and one of the winners of the contest.
"It helps patients reduce missed appointments and frustration."
Congratulations to the winners and to all who participated. Let's continue to ensure all patients know about myUHN Patient Portal so they have the opportunity to be informed partners in their care.
For more information, please contact
myuhn@uhn.ca
And the winners are:
Princess Margaret Cancer Centre – Outpatient: JDMI and Prostate Clinic
Toronto General Hospital – Outpatient: JDMI and Liver Clinic; Inpatient Unit: 9ES – General Surgery
Toronto Western Hospital – Outpatient: Neurology Clinic and Rheumatology – Prognostic Studies; Inpatient Unit: (It's a tie!) 5B – Spinal / Neurosurgery, 6A – Neurovascular, 9B- Combined Surgical Unit
Toronto Rehab – Outpatient: Lyndhurst Clinics; Inpatient Unit: 9 South
Honourbale Mentions:
PM – Eye Clinic and GI Clinic
TG – Cardiac Clinics and Thrombosis
TW – Movement Disorders Clinic and Echo Lab
TR- Pain Investigation Unit
UHN dressed up for the holidays
From inpatient units to public spaces and office areas, UHN has taken on a festive look. In addition to all the decorations, there have also been cookie giveaways, door decorating contests and holiday teas.
Here's a sample of the creativity on display across UHN.
Holiday Dooor Decorating Contest at R. Fraser Elliott Building, Toronto General Hospital
Patient and Visitor Lounge, Toronto Western Hospital
Holiday Door Decorating Contest at Michener Institute of Education at UHN
Cookie giveaway at Princess Margaret Cancer Centre
Care station on Unit 7 South at Toronto Rehab, University Centre
Reception area of UHN Digital at the Atrium on Bay
Wall in staff area at Peter Munk Cardiac Centre at Toronto General Hospital
Teams mark World COPD Day with new care pathway
To mark World COPD Day, the staff and inter-professional teams working in General Internal Medicine (GIM) at Toronto Western Hospital (TW) came together Nov. 21 to celebrate the launch of a new care pathway for patients admitted with exacerbations of Chronic Obstructive Pulmonary Disease (COPD).
Based on the quality-based procedures from Ontario's Ministry of Health and Long-term Care, supported by the Toronto Central Local Health Integration Network to improve care delivery for COPD patients, the pathway establishes a standard timeline for patients to receive follow-up support.
Evidence shows that patients with a clear road map and already scheduled appointments for the next steps in their care are more likely to follow through with their care plan.
Patients admitted to TW or Toronto General Hospital (TG) with a diagnosis of COPD receive support to coordinate follow up appointments with primary care and a respirologist within seven days of hospital discharge among other measures. Included in the pathway is TW's Asthma and Airway Centre, which will handle the respirology referrals for this patient population.
The goal of the pathway, which has been implemented at both TW and TG, is to reduce the 30-day readmission rates for COPD patients, which is 26 per cent, higher than the provincial average of 20 per cent.
An average of 500 patients with COPD are admitted to UHN's acute care sites every year, with most cared for on GIM units.
"It took everyone's hard work and awareness to make the changes necessary for this pathway to happen," says Sophia Lisak, Transitional Care Specialist, GIM. "This is an incredible collaboration of inter-professional effort that will greatly improve patient care."
