myUHN Patient Portal sign-up contest a huge success

myUHN winners
Winners in the myUHN Patient Portal "Ready, Set, Offer!" contest include (clockwise from top left) Princess Margaret Cancer Centre Prostate Clinic, Toronto Rehab 9 South, Toronto General Joint Department of Medical Imaging and the Toronto General Liver Clinic. (Photos: myUHN Patient Portal)

The myUHN Patient Portal "Ready, Set, Offer!" contest has come to an end.

November was a busy month for registrations, and the myUHN Patient Portal team wants to thank all the staff who participated in the contest to sign up as many patients as they could. Because of their efforts, the goal of 75,000 patients on myUHN Patient Portal is getting closer.

Thank you to Team UHN for helping myUHN become such a great success.

The portal is an example of UHN's primary value in action – the needs of patients come first. Nearly 10,000 myUHN users responded to the latest survey about the portal and 94 per cent of those respondents reported their patient experience has improved thanks to using the portal.

"myUHN helps patients and clinic staff," says Jo-Anne Hilton, Administrative Coordinator for the Toronto General Liver Clinic, and one of the winners of the contest.

"It helps patients reduce missed appointments and frustration."

Congratulations to the winners and to all who participated. Let's continue to ensure all patients know about myUHN Patient Portal so they have the opportunity to be informed partners in their care.

For more information, please contact myuhn@uhn.ca

And the winners are:

Princess Margaret Cancer Centre – Outpatient: JDMI and Prostate Clinic

Toronto General Hospital – Outpatient: JDMI and Liver Clinic; Inpatient Unit: 9ES – General Surgery

Toronto Western Hospital – Outpatient: Neurology Clinic and Rheumatology – Prognostic Studies; Inpatient Unit: (It's a tie!) 5B – Spinal / Neurosurgery, 6A – Neurovascular, 9B- Combined Surgical Unit

Toronto Rehab – Outpatient: Lyndhurst Clinics; Inpatient Unit: 9 South

Honourbale Mentions:

PM – Eye Clinic and GI Clinic

TG – Cardiac Clinics and Thrombosis

TW – Movement Disorders Clinic and Echo Lab

TR- Pain Investigation Unit

UHN dressed up for the holidays

From inpatient units to public spaces and office areas, UHN has taken on a festive look. In addition to all the decorations, there have also been cookie giveaways, door decorating contests and holiday teas.

Here's a sample of the creativity on display across UHN.

 Holiday Dooor Decorating Contest at R. Fraser Elliott Building, Toronto General Hospital

Chimney

Patient and Visitor Lounge, Toronto Western Hospital

Christmas tree

Holiday Door Decorating Contest at Michener Institute of Education at UHN

Doors with white paper and cutouts

Cookie giveaway at Princess Margaret Cancer Centre

The Independence

Care station on Unit 7 South at Toronto Rehab, University Centre

Care station at Toronto Rehab

Reception area of UHN Digital at the Atrium on Bay

Digital Holidays

Wall in staff area at Peter Munk Cardiac Centre at Toronto General Hospital

The Independence

Teams mark World COPD Day with new care pathway

World COPD Day
Teams came together to celebrate the new pathway which seeks to streamline treatment for COPD patients and reduce readmission rates. (Photo: UHN)

To mark World COPD Day, the staff and inter-professional teams working in General Internal Medicine (GIM) at Toronto Western Hospital (TW) came together Nov. 21 to celebrate the launch of a new care pathway for patients admitted with exacerbations of Chronic Obstructive Pulmonary Disease (COPD).

Based on the quality-based procedures from Ontario's Ministry of Health and Long-term Care, supported by the Toronto Central Local Health Integration Network to improve care delivery for COPD patients, the pathway establishes a standard timeline for patients to receive follow-up support.

Evidence shows that patients with a clear road map and already scheduled appointments for the next steps in their care are more likely to follow through with their care plan.

Patients admitted to TW or Toronto General Hospital (TG) with a diagnosis of COPD receive support to coordinate follow up appointments with primary care and a respirologist within seven days of hospital discharge among other measures. Included in the pathway is TW's Asthma and Airway Centre, which will handle the respirology referrals for this patient population.

The goal of the pathway, which has been implemented at both TW and TG, is to reduce the 30-day readmission rates for COPD patients, which is 26 per cent, higher than the provincial average of 20 per cent.

An average of 500 patients with COPD are admitted to UHN's acute care sites every year, with most cared for on GIM units. 

"It took everyone's hard work and awareness to make the changes necessary for this pathway to happen," says Sophia Lisak, Transitional Care Specialist, GIM. "This is an incredible collaboration of inter-professional effort that will greatly improve patient care."


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