Advisory: Give yourself extra time when travelling by car to Toronto General Hospital, Princess Margaret Cancer Centre, or Toronto Rehab University Centre. City of Toronto construction on University Ave. may cause delays.
At UHN, we strive to deliver Compassionate Care & Caring. Learn more about the services and supports that are available to you throughout your journey.
Our UHN programs and services are among the most advanced in the world. We have grouped our physicians,
staff, services and resources into 10 medical programs to meet the needs of our patients and help us make
the most of our resources.
At the heart of everything we do at UHN are our Healthcare Professionals. Refer a patient to one of our 12 medical programs. Learn more about the resources and opportunities available for professional growth.
University Health Network has grown to be one of the largest research and teaching hospital networks in Canada - pioneers in improving the lives of patients. Our long history of health professions education at Toronto General, Toronto Western, Princess Margaret and Toronto Rehab hospitals has consistently advanced the science of education.
University Health Network is a health care and medical research organization in
Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international
source for discovery, education and patient care.
Being touched by illness affects us in different ways. Many people want to give back to the community
and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one
of our experts for an interview. It's also the place to find UHN media policies and catch up on our news stories, videos, media releases,
podcasts and more.
Agnes Leung and Tram Nguyen were excited for a new professional development opportunity.
The two nurses are participating in a first of its kind internship at UHN – a joint endeavour between the Clinical Informatics and Collaborative Academic Practice (CAP) teams.
Agnes and Tram will use their experience as point-of-care nurses to support programs and work that bridge the informatics and clinical spheres, including the Epic Essential Skills program, which recently rolled out for inpatient nurses.
Epic Essential Skills, a joint initiative between the Clinical Informatics team and CAP, uses a data-driven approach to improve end-user satisfaction with UHN's new health information system (HIS) from Epic through the delivery of tailored, in-person upskilling sessions.
In addition, Agnes and Tram will support the newly-formed Epic Nursing & PSW (personal support workers) Clinical Documentation Working Group (ENPCD). That group has a mandate to improve the work lives of nurses and PSWs by streamlining Epic documentation and workflows, along with other clinical informatics initiatives including work to improve barcode medication compliance rates across UHN.
"Working through the pandemic definitely pushed me to look for and pursue new development opportunities," says Agnes.
"With the evolution of technology and its influence on the health care system, I believe that nursing roles are also rapidly changing, so it's crucial to have nurses actively involved in this change process, and not in the backseat."
Aiming to increase clinical informatics capacity within nursing
Tram echoes that sentiment.
"Last year, when UHN transitioned its health information system from EPR to Epic, it demonstrated a desire to move towards improving patient safety and care," Tram says. "Working at the bedside has given me insight into the current nursing workflow and processes, but also the challenges faced by frontline staff.
"As a former interim Advance Practice Nurse Educator at the Toronto Western Hospital for the Orthopedic and Combined Surgical Unit, I bring a lens as a nurse from the frontline, but also from nursing practice."
This internship is an important step towards the continued advancement of health informatics knowledge in the clinical setting to promote quality of care at UHN.
"One of the aims of the internship is to increase clinical informatics capacity within nursing, given the central role our new health information system plays in nursing documentation and practice," explains Jillian Chandler, Manager, UHN Clinical Informatics.
Karen Martin, Executive Director, Nursing and Health Professions Practice & Chief Practice Information Officer at UHN, says "we're very excited about this partnership.
"Our nurses highly value opportunities for developing new knowledge, testing innovations and advancing patient-centered practice," Karen says. "These will all be enhanced by this internship and the presence of Agnes and Tram, our new interns."