Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
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Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
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Being touched by illness affects us in different ways. Many people want to give back to the community and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
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Team members supporting each other is key in preventing burnout and bolstering mental well-being of healthcare workers during the pandemic, according to new research.
Early results in
a study published in NEJM Catalyst show an institutional framework that facilitates team-based intervention to foster connection and resilience positively impacts the emotional tone of teams over time.
"At the beginning of the pandemic, we observed a high state of anxiety driven by that 'fight, flight, freeze' response," says Dr. Mary Elliott, lead author of the study, and psychiatrist at Princess Margaret Cancer Centre. "Over time, sustaining that becomes next to impossible.
"It is crucial for people to not feel isolated as the pandemic goes on."
Healthcare workers have faced shifting stressors over the past year, from having access to personal protective equipment, fear of exposure to COVID-19, managing patient despair, concerns about exposing their family, and balancing increased workload if colleagues are off sick.
The framework, coined CREATE—Compassion, REsilience, And TEam-building— delivers psychological first aid support to teams, aiming to reduce the prevalence of anxiety, anger, depletion, while boosting feelings of engagement, confidence, or connection. The results also showed a reduction in requested sessions, indicating an increase in team resilience over time.
CREATE pairs psychosocial coaches (PSCs) – made up of volunteer providers from psychiatry, psychology, occupational therapy, music therapy, and spiritual care – with clinical managers to deliver tailored support to each team, with interventions including:
When healthcare workers are mentally healthy and engaged, it translates to better quality care and a more positive patient experience.
"We know that the wellbeing of staff and the well-being of patients and their families are all interconnected," says Dr. Gary Rodin, Director of Cancer Experience at UHN. "Staff that are overwhelmed, distressed, or burnt-out are going to have difficulty providing their best care.
"We must think of ourselves and those we care for as all in it together."
The use of the CREATE framework is now expanding beyond the Princess Margaret; with a request to train PSCs for the Toronto Western Hospital's intensive care unit and interest from outside of UHN.
"We have a systematic approach to treating disease of all kinds," says Dr. Rodin. "We need to approach staff well-being and mental health in the same way."