Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
Maps & Directions
Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
Ways You Can Help
Being touched by illness affects us in different ways. Many people want to give back to the community and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one of our experts for an interview. It’s also the place to find UHN media policies and catch up on our news stories, videos, media releases, podcasts and more.
Monique Kroeker, a physiotherapist at Toronto Western Hospital (TWH), worked on the rapid improvement event (RIE) team responsible for developing a falls prevention process that allowed 5A, a spine inpatient unit at TWH, to go 48 days without a fall.
She recently moved up one floor to 6A, a stroke inpatient unit, and not long after, was asked to participate in another falls prevention RIE on her new unit.
"My first thought, if I'm being honest, was that we were duplicating work," says Monique. "Why not just take the work we did on 5A and bring it over?"
Every RIE begins with Lean training, followed by a data presentation that highlights potential causes for whatever issue the team is working on.
"As soon as I saw the data presentation on Monday morning, I realized why we couldn't duplicate the work from the previous team," says Monique. "The root causes for the falls on 6A were totally different from the root causes on 5A."
In the first event on 5A, the team learned that almost half the falls occurred during the night shift, between midnight and 6 a.m.
In the second event on 6A, the data showed three main factors: Falls occurred during shift changes in the morning and evening, when family members attempted to help patients mobilize, and during the first 24 hours of admission.
"We borrowed from the work done in the first event because a lot of it was still applicable," says Monique. "That gave us time to develop countermeasures that targeted our unique challenges. We don't have cookie cutter problems, so cookie cutter solutions won't work."