Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
Maps & Directions
Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
Ways You Can Help
Being touched by illness affects us in different ways. Many people want to give back to the community and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one of our experts for an interview. It’s also the place to find UHN media policies and catch up on our news stories, videos, media releases, podcasts and more.
They are symbols of accomplishment, visual recognition of a job well done in harm reduction. They are Safety Achievement Badges.
Since the program began one year ago, 17 badges have been awarded to teams across UHN.
Safety Achievement Badges by the numbers
"I applaud the many teams being recognized for their efforts and look forward to working with them and the Lean team on our safety journey," says Emily Musing, Executive Director of Pharmacy, Clinical Risk and Quality, Patient Safety Officer, UHN.
Earning a badge represents months of effort focused on achieving a meaningful goal related to harm prevention – pressure ulcers, falls, medication errors or central line infections.
"Ensuring safety is at the forefront of our minds and each decision and action that we take is crucial," says Emily. "We live and work in a complex environment and we are dealing with patients at their most vulnerable. Staff are also challenged by the many competing priorities requiring their attention."
All teams must overcome unique challenges to succeed and those that do tend to have a few things in common.
"Time and again we've seen that high performing teams operate the same way," says Brenda Kenefick, Director, Lean Process Improvement. "Teams focus on a goal and huddle daily to review their performance. They debrief after an incident to determine if a standard process was in place, and if it was followed correctly."
When the process wasn't followed the team finds out why, and if necessary they change it to make sure it's followed the next time. If the process was followed, they look deeper to find out what caused the incident and update their standard to keep it from happening again.
"Most importantly, they celebrate," says Brenda. "It's something you can never do too much of because celebrations motivate teams to reach their next goal."
Unit 3B at Toronto Western Hospital is a unit that earned two safety achievement badges.
Silvi Groe, Interim Clinical Director, TWH, and former nurse manager on the unit, joined the team as they celebrated their first 60-day badge for no pressure ulcers and their first 30-day badge for no falls.
"Daily safety huddles are a key part of our safety transformation," says Silvi. "Through the huddles 3B Fell is establishing a culture where patient and employee safety are everyone's priority.
"Team members feel comfortable discussing their concerns openly and honestly."