If you forgot the password to your UHN-managed computer, email or certain
applications, you can reset your password through the Microsoft Password Reset Tool.
Before you can use the tool, you must register your phone number here.
Use the Password Reset Tool »
Step 1 On the Password Reset page, enter your primary email address in the space provided for your User ID. You will also be required to enter the characters viewed in the image provided.
Once you have entered your email and the characters in the image, select
Step 2 To verify your identity, you can choose to receive a text or phone call to your registered phone number.
Step 3 Follow one of the below methods to complete the verification steps:
Text to receive a six-digit code over text message. Enter the code onto the space provided on the webpage and select
Phone to receive an automated phone callPress the # sign to complete verification.
Step 4 You will be redirected to another screen and prompted to choose a new password. Enter and confirm your new password, then select
Step 5 You have finished resetting your password! These
applications will be affected by this reset and may send you a prompt to re-enter your password.
Recommended: Please restart your computer for a more seamless password reset experience.