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1) As always, I'll start with our safety highlights from last week – including some incredible stories of TeamUHN coming together:
2) It's the big week: Our
2019-23 Strategic Plan will be introduced soon and guides the next five years for our staff, physicians, researchers, learners and volunteers – TeamUHN! I will send everyone a note once it's ready so please keep an eye on your inboxes. We also have a plan for sharing this important work with those who don't have convenient access to email.
3) Thank you to those who participated in our
Open Forum. Now that I've hosted a few – alongside our very own Oprah, Gillian Howard (Vice President, Public Affairs & Communications) – I'd appreciate hearing your feedback.
Here is a short 3-question survey where you can share anonymous feedback. And, if you weren't able to tune in, here is the link
[Editor's Note: Link is no longer available] to watch.
The question with the most votes asked what we could do to improve trust between senior leadership and our staff. To hear my response, go to
1:02:03 in the video. This is an important matter and I hope I can count on you all to share your ideas on how we could do better.
4) Last week, I finally had the chance to finish part two of my
Pharmacy tour. Thanks to
Jin Huh (Senior Director, Pharmacy),
Anna Lee (Director, Outpatient Pharmacy) and
Olavo Fernandes (Director, Pharmacy Clinical Operations) for organizing a roundtable discussion with our pharmacy site leaders and service managers. I was grateful for their thoughtful questions and for the opportunity to discuss how we might help reduce burnout for our frontline staff. A conversation we will continue and revisit often.
5) Finally, I'd like to acknowledge
UHN genetics pioneer Suzanne Kamel-Reid who is retiring at the end of this month, which is great news for Suzanne and bittersweet for all of us. She will also receive the Lifetime Achievement Award from the Canadian Lung Cancer Conference. Since 1990, Suzanne's commitment to advancing cancer diagnostics has grown the Laboratory Medicine Program's Clinical Genetics department from a two-person team to the largest cancer genetics testing program in Canada. We wish her a happy and fun-filled next phase of life!
Have a good week,