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A few weeks ago, our Senior Management Team held a retreat to discuss the strategic directions that UHN will follow in the fiscal year that begins in April 2007. I thought it was important to give you a sense of these directions and the evolution of the Balanced Scorecard (BSC) that we are using to measure the success of our strategy. To start, here are the four critical success factors that will define UHN strategy in 2007/08:
The senior team also reviewed the 2006/07 BSC, evaluating the outcomes that we want to improve, the validity of the data we could collect and asking whether each line in the scorecard measured something that is meaningful. Senior Management started to revise the scorecard for 2007/08 and this initial draft has now been circulated to all senior directors in the organization. We will be working together to finalize a revised version in the next couple of months
I believe that our first BSC has been a success and helped us focus our efforts and measure whether we are succeeding in improving the organization. It is a document that will continue to be refined as we work with everyone at UHN to make it meaningful and relevant to the work that you do. If you haven't yet made yourself familiar with the BSC, check out the intranet site behind the button "Strategy and Scorecard", which has all of the material about this year's BSC, including our latest results from April-September 2006.