Advisory: Give yourself extra time when travelling by car to Toronto General Hospital, Princess Margaret Cancer Centre, or Toronto Rehab University Centre. City of Toronto construction on University Ave. may cause delays.
At UHN, we strive to deliver Compassionate Care & Caring. Learn more about the services and supports that are available to you throughout your journey.
Our UHN programs and services are among the most advanced in the world. We have grouped our physicians,
staff, services and resources into 10 medical programs to meet the needs of our patients and help us make
the most of our resources.
At the heart of everything we do at UHN are our Healthcare Professionals. Refer a patient to one of our 12 medical programs. Learn more about the resources and opportunities available for professional growth.
University Health Network has grown to be one of the largest research and teaching hospital networks in Canada - pioneers in improving the lives of patients. Our long history of health professions education at Toronto General, Toronto Western, Princess Margaret and Toronto Rehab hospitals has consistently advanced the science of education.
University Health Network is a health care and medical research organization in
Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international
source for discovery, education and patient care.
Being touched by illness affects us in different ways. Many people want to give back to the community
and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
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of our experts for an interview. It's also the place to find UHN media policies and catch up on our news stories, videos, media releases,
podcasts and more.
Don Berwick, former President and CEO of the Institute for Healthcare Improvement coined the phrase "nothing about me without me". For me, that phrase is essential to understanding the relationship between the patient's perspective and their relationship with members of the health care team.
When we start our meeting with a patient and their family with positive patient identification I know that we improve patient safety and reduce the risk of misidentification. The right care for the right patient at the right time starts with ensuring that we have 'the right patient'.
Everyone at UHN has the responsibility to explain to patients the expectations set forth by Accreditation Canada regarding the use of two patient identifiers so our patients can participate in ensuring positive patient identification and patient safety. Patients may be curious or concerned about this practice of frequently checking their identity because it may appear that staff cannot remember who they are so new signs and a patient education brochure will be distributed to patient care areas next week to support you with this education process.
UHN's policy indicates which patient populations require identification bands and which patients do not. Currently identification bands are used predominantly in our inpatient population areas and some ambulatory settings in order to identify patients, whose medical condition may change, thus rendering them incapable of self-identifying. The information from the identification band - Medical Record Number (MRN) and full name, needs to be checked against a second source i.e. specimen collection labels, requisitions, etc. when performing procedures.
When UHN policy does not require an identification band, you must ask patients to verbally confirm who they are, using two identifiers. The two identifiers at UHN that are used to verify patient identities are: 1) Medical Record Number (MRN) and full name, or 2) full name and date of birth (DOB).
Thank you for keeping our patients safe and for asking participating in positive patient identification.