​Dear Colleagues, 

This is National Volunteer Week in Canada and I wanted to take a moment to recognize and thank our volunteers who are an invaluable part of UHN. They give of themselves to make our hospital a better place for patients, families, students and staff.

Our volunteers mirror our community. They are students, retirees, foreign-trained professionals, and people in career transition. Each person offers their time, unique skills and talents in support of our purpose which is to be A caring, creative and accountable academic hospital, transforming health care for our patients, our community and the world.

As partners with all of you, our volunteers assist patients, families and visitors in clinics, administrative offices, in-patient units, waiting rooms, and information desks, thereby supporting our approach to Patient-Centred Care. Volunteers also help staff with UHN-wide initiatives and specialized programs which shape and transform our UHN community.

Recognition is a small thing that makes a big difference and there are many ways to recognize volunteers who assist you and your team. I will have the opportunity to thank the volunteers who help me – the members of the UHN's Board of Trustees – this week at the annual board retreat. I'd ask you to watch for opportunities to reward and recognize the volunteer members of your team whether they're part of the ABI team, Healing Beyond the Body, the Spinal Cord team or the volunteers in CCC.

We would like to thank all UHN volunteers for their outstanding contribution for their commitment, dedication and support of this organization. Please pass along my thanks to the volunteers in your area.

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