Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
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Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
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We have received the final reports from the "Have Your Say" 2006 UHN Employee Opinion Survey, and I'm happy to share the results with you today.
Fifty per cent of staff participated in the survey, which is a very good response rate. I'm thrilled to report that 75 per cent of staff rate UHN as a "good" or "very good" place to work. That's an increase from our rating in 2003 (73 per cent) and 2001 (44 per cent).
The survey also measured staff satisfaction in seven key areas: respect, teamwork, physical environment/safety, work practice, communications, learning environment, and recognition and compensation. The numbers show we've improved in every area.
Here are some of the highlights:
Respect: 80 per cent feel UHN is a place where diversity is respected; 77 per cent feel that the person they report to respects staff and 76 percent say that co-workers respect each other.
Teamwork: 75 per cent say that the person they report to works well as a team member, and 69 per cent feel that there is interdepartmental and team support.
Physical Environment/Safety: 70 per cent say they have up-to-date equipment to do their jobs, and 73 per cent are satisfied with the computer technology that they use.
Communication: 78 per cent of respondents indicate that they understand and are informed about UHN's mission and goals and 79 per cent feel that they have clarity about their role/work expectations.
Where we can improve:
Rewards and incentives for work: Staff would like to see more non-monetary rewards and incentives such as positive recognition from colleagues and managers, celebrating important milestones.
Opportunities for advancement: Having opportunities for advancement is very important to staff, and though we have improved in this area (49 per cent say UHN is doing a good or very good job, compared to 43 per cent last time) this priority is an ongoing challenge.
Opportunities to learn from other departments: 52 percent feel that UHN is doing a good, very good or excellent job in this area. Our rating is significantly better than other teaching hospitals, but is an area for future attention.
Outside of these key areas, staff also identified key areas where UHN could improve the experience of staff.
Your manager will soon be reviewing the results for your specific area/unit and will be communicating them with you. You'll have an opportunity to share your input in creating action plans. At the same time, UHN-wide initiatives are being planned to respond to survey results.
In closing, I'd like to congratulate all staff-the improvements in the survey results are something we can all be proud of. The "good" and "very good" ratings we earn are thanks to your dedication and teamwork. With this outstanding team, UHN has a bright future ahead.