What We Do

Multiple sclerosis is a complex neurological disease. And, for reasons researchers have yet to discover, Canada has one of the highest rates of MS in the world – about 75,000 of us have it. The disease can affect vision, hearing, memory and concentration, balance and mobility. Symptoms are unpredictable and can change over time. Its effects are physical, emotional, financial, and last a lifetime.

There is no cure, but our rehabilitation can help.

If you have MS, we can help you learn how to adapt to your disease and manage your own health. We can also help you maintain or recover your physical and mental abilities as much as possible.

We work with you and your family to develop an individual treatment plan that meets your needs and goals.

We provide 1:1 interdisciplinary rehabilitation as well as offer a variety of health promotion groups for clients seen within the Outpatient MS Program.

What Makes Us Special

​Our team works with individuals and their families to develop a specific treatment plan that meets their needs and goals. Addressing the needs of the whole individual requires an extensive list of specialized health care professionals across several fields. We address care issues in many areas including exercise, speech and swallowing, counselling and adaptation for self-care and work, just to name a few.

Our Multiple Sclerosis Rehabilitation Outpatient Services helps people develop the knowledge and practical skills they need to manage their disease day-to-day. Our health promotion programs are available in addition to one-to-one therapy.

 What to Expect During Your Appointment

What to Expect

You will be contacted with information about your first appointment.

What to Bring

Please bring the following to your appointment. Not all of these items may be needed for your appointment. Our clinic or your referring doctor will let you know what you must bring.

  • Your referring doctor may have given you a CD or DVD of previous imaging results (like x-rays, CT scans or MRIs). If so, it is very important to bring this CD or DVD with you.
  • List of all medications you are taking, including prescriptions, over-the-counter, vitamins or mineral supplements and herbal remedies.
  • Medications that you need to take during the day. Please also bring any medical equipment you use.
  • Notes about any changes in your condition since your last visit.
  • A trusted friend or family member who can give you emotional support and help you.
  • A list of doctors and hospitals you've seen in the past who may have information about your treatment.
  • A list of questions to help you remember everything you want to ask.

When You Arrive

Please arrive 15 minutes before your appointment.

When you arrive, you will sign in with the receptionist. You will need your health card (OHIP card) to sign in. If you do not have an OHIP card, please bring another form of government-issued photo ID, such as a driver's license or passport.

You may be given a Measuring Health Equity Questionnaire to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have. The form is voluntary and you can choose 'prefer not to answer' to any or all questions. However, the information you choose to give us will help us improve the quality of care for you and others.

How Long Will Your Appointment Be?

First appointments take longer than follow-up appointments. Your first appointment can take 2 hours or more. Follow-up appointments usually take 15 to 30 minutes. We do everything we can to stay on time but sometimes unforeseen circumstances may delay your appointment.

Before You Leave

At the end of your first appointment, the nurse or doctor will give you a contact list for your health care team. If you don't get a contact list, feel free to ask for it.

After every appointment, a member of your health care team will tell you about your next visit. Be sure you understand what is going to happen next. For example, know the time and place of your next visit or if someone will call you with this information.

If you are unsure about what your next steps are, don't be afraid to ask a member of your team. We are here to help you.

About Phone Calls

We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so our staff can prepare for clinic visits or help other patients. We make every effort to return your call within 24 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly you may need to call us again.​

 Materials and Resources to Help You

Toronto Rehab is dedicated to the role of educating patients and families. Whether you want to make sense of your condition or learn more about general health topics that matter to you most, our resources can help you find the information you are looking for.

Top Health Information Links

Patient & Families Services

You can also find other services throughout UHN. Learn more about patient and family services available throughout UHN.​

 Meet Our Team

Individuals with Multiple Sclerosis will work with a variety of rehabilitation specialists depending on their needs. The services available will depend on the centre.

  • Dietitians
  • Occupational therapists and assistants
  • Physiotherapists and assistants
  • Physiatrists (doctors who specialize in rehabilitation medicine)
  • Social workers
  • Speech-language pathologists
  • Psychometrist
  • Neuropsychologist

Other team members include chaplains, educators, ethicists, students, volunteers and more.​​

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