What We Do

The Centre for Advanced Hearing and Balance Testing at Toronto General Hospital is among the largest and most diverse outpatient audiology and specialty vestibular units in North America. We are dedicated to the provision of comprehensive hearing and balance assessments and offer a variety of tests for the identification of hearing and balance disorders. We are also engaged in research and offer educational programs.​


Audiometry & Electrophysiological Assessment

  • Audiometry (Hearing Test) with Immittance
  • Electrocochleography (For Meniere's disease)
  • Neurological Auditory Brainstem Response (ABR)
  • Cortical Evoked Potentials
  • Otoacoustic Emissions

Vestibular Assessment

  • Videonystagmography (VNG)
  • Vestibular-Evoked Myogenic Potential Testing (VEMPs) – Cervical (cVEMP) and Ocular (oVEMP)
  • Video Head Impulse Test (vHIT)


  • Hearing Aid Evaluations
  • Tinnitus Management
  • Particle Repositioning Maneuvers​

 Materials and Resources to Help You

Resources from the Patient & Family Education Program

Visit our Health Information section to find dedicated resources to help you understand your condition. Find the information you're looking for.​

 Your Procedure

What to Bring

  • Medications that you need to take
    Appointments can take several hours. Bring with you any medications you normally take during the day. We ask that you refrain from taking alcohol, sleeping pills, muscle relaxants or medications for dizziness for 48 hours prior to testing if it is safe to do so. If it is not or if you forget, please let one of our team members know.
  • A trusted friend or family member
    We recommend that you bring someone who can help to escort you home safely in case you experience some lingering dizziness once testing is complete. A friend or family member can also give you emotional support and help you gather information, take notes and ask questions.
  • Questions to ask
    Bring a list of questions to your appointment to help you remember everything you want to ask.

When You Arrive

The first person you meet at the Centre for Advanced Hearing and Balance Testing is the receptionist. To sign in with the receptionist you will need your health card (OHIP card). If you do not have an OHIP card, please bring another form of government-issued photo ID (such as a driver's license, passport, or other provincial health card).

How Long Will Your Appointment Be?

Your appointment length can vary greatly depending on what testing your doctor has requested. Appointments range in length from 30 minutes to over 4 hours. Your appointment letter will specify the approximate length of time you can expect to be at our clinic. We do everything we can to run on time. However, your appointment may be delayed by unforeseen circumstances.

Before You Leave

After every appointment, a member of your health care team will give you further instructions, which will vary depending on your appointment type. If you are unsure about what your next steps are, don't be afraid to ask a member of your team. We are here to help you.

About Phone Calls

We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so our staff can prepare for clinic visits or help other patients.

We make every effort to return your call within 24 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly – and you do not have an answering machine for us to leave a message – you may need to call us again.​

 Meet Our Team

Medical Directors: Dr. John Rutka and Dr. Ralph Gilbert

Manager: Carolyn Falls


  • Melinda Ciffolillo
  • Dario Coletta
  • Mostafa Eldaebes
  • Carolyn Falls
  • Kaitlin Harvey
  • Emma LeBlanc
  • Laurel Palmer
  • FW Curtis Wetmore

Administrative Assistants

  • Anna Sonier
  • Petronila Doronio
  • Elain Zega​
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