At UHN, we strive to deliver Compassionate Care & Caring. Learn more about the services and supports that are available to you throughout your journey.
Our UHN programs and services are among the most advanced in the world. We have grouped our physicians,
staff, services and resources into 10 medical programs to meet the needs of our patients and help us make
the most of our resources.
At the heart of everything we do at UHN are our Healthcare Professionals. Refer a patient to one of our 12 medical programs. Learn more about the resources and opportunities available for professional growth.
University Health Network has grown to be one of the largest research and teaching hospital networks in Canada - pioneers in improving the lives of patients. Our long history of health professions education at Toronto General, Toronto Western, Princess Margaret and Toronto Rehab hospitals has consistently advanced the science of education.
University Health Network is a health care and medical research organization in
Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international
source for discovery, education and patient care.
Being touched by illness affects us in different ways. Many people want to give back to the community
and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one
of our experts for an interview. It's also the place to find UHN media policies and catch up on our news stories, videos, media releases,
podcasts and more.
There are at UHN:
We provide specialized consultation to you and your family doctor on how to best manage your HIV care. After every appointment you have in our clinic, we will send a detailed letter to your family doctor.
Our goal is to empower you to meet your personal health goals. Our care is based on the principles of accessibility, comprehensiveness, health promotion and patient satisfaction. If you are interested in an approach that we have not offered, please let us know so that we can determine if we can arrange this for you. If you do not agree with one of our recommendations, please let us know so that we can make alternate suggestions.
Our clinic brings together the most-needed HIV services under one roof, provided by our team of medical specialists, nurses, pharmacists, social workers, occupational therapist and dietician. You can arrange an individual consultation with any of these health care professionals in our clinic. We can also refer you to other specialists or allied health professionals at UHN. Our clinic also has a
We may recommend additional care that is not available in the community, which may include the latest approaches in treatment.
Learn more about our clinic.
Our clinic also has a retail pharmacy for patients and hospital staff. Our highly trained and specialized pharmacy staff members offer:
Monday – Friday8:30 am – 4:00 pm
(Closed on statutory holidays)
Phone: 416 340 5207Fax: 416 340 3203
Please allow 48 hours' notice when calling to refill a prescription.
Learn more about
what you can expect when you have a clinic appointment.
Visit our Health Information section and find dedicated resources to help you understand your condition. Find the information you're looking for.
Clinic Director: Dr. Sharon Walmsley
Nurse Manager: Sheryl Alexander
You will be contacted with information about your first appointment.
Please bring the following to your appointment. Not all of these items may be needed for your appointment. Our clinic or your referring doctor will let you know what you must bring.
Please arrive 15 minutes before your appointment.
When you arrive, you will sign in with the receptionist. You will need your health card (OHIP card) to sign-in. If you do not have an OHIP card, please bring another form of government-issued photo ID, such as a driver’s license or passport.
You may be given a Measuring Health Equity Questionnaire to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have. The form is voluntary and you can choose ‘prefer not to answer’ to any or all questions. However, the information you choose to give us will help us improve the quality of care for you and others.
First appointments take longer than follow-up appointments. Your first appointment can take 2 hours or more. Follow-up appointments usually take 15 to 30 minutes. We do everything we can to stay on time but sometimes unforeseen circumstances may delay your appointment.
At the end of your first appointment, the nurse or doctor will give you a contact list for your health care team. If you don’t get a contact list, feel free to ask for it.
After every appointment, a member of your health care team will tell you about your next visit. Be sure you understand what is going to happen next. For example, know the time and place of your next visit or if someone will call you with this information.
If you are unsure about what your next steps are, don’t be afraid to ask a member of your team. We are here to help you.
We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so our staff can prepare for clinic visits or help other patients. We make every effort to return your call within 24 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly you may need to call us again.