What We Do

Our testing services aid in the diagnosis and treatment of a number of eye diseases and conditions, such glaucoma, adult macular degeneration, retinal detachment, corneal burns and cataracts.​

 Materials and Resources to Help You

Resources from the Patient & Family Education Program

Visit our Health Information section to find dedicated resources to help you understand your condition. Find the information you're looking for.​

 Your Procedure

We will communicate your appointment time to your referring physician's office. If you do not receive confirmation within a few weeks, please ask the office to follow up on the status of your referral.

What to Bring

  • A trusted friend or family member
    A friend or family member can give you emotional support and can help you make good choices. They can also help you gather information, take notes and ask questions.

When You Arrive

The first person you meet at the Ophthalmology Technical Services is the receptionist. To sign in with the receptionist you will need your health card (OHIP card). If you do not have an OHIP card, please bring another form of government-issued photo ID (such as a driver's license, passport, or other provincial health card).

Measuring Health Equity Questionnaire

You will be given a form to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have.

The form is voluntary and you can choose 'prefer not to answer' to any or all questions. However, the information you chose to give us will help us improve the quality of care for you and others.

How Long Will Your Appointment Be?

We do everything that we can to stay on time. Unfortunately, your appointment may be delayed by unforeseen circumstances. We recommend that you come prepared for delays.

Before You Leave

Before you leave please ask the technologist if there are any printouts that you need to take to your eye doctor

If you are unsure about what your next steps are, don't be afraid to ask a member of your team. We are here to help you.

About Phone Calls

We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so our staff can prepare for clinic visits or help other patients.

We make every effort to return your call within 24 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly – and you do not have an answering machine for us to leave a message – you may need to call us again.​

 Meet Our Team

While our services are staffed by highly skilled technologists who are experts in their fields, they are not permitted to communicate a diagnosis to you.

Please follow up with your referring health care practitioner, who will discuss the results with you.​

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