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FAQs Volunteer Resources

  1. ​​How do I apply to volunteer?

    Please visit our “Ready to Apply” section and follow the necessary steps.

  2. How long does it take to complete the intake and screening process? When can I start volunteering?
  3. The screening and intake process for volunteering can take anywhere from 6-8 weeks to complete and includes completing the following: Online application, Interview, Reference Checks, Health Screening, Criminal Record Check (for TRI volunteers) and Orientation. Only after volunteers have completed the screening process are they ready to start volunteering.

  4. Where do I go to complete my health screening form? Will UHN cover any costs from my doctor associated with the health screening form?
  5. All applicants must complete a health screening form prior to beginning their volunteering. This form includes immunization status and the completion of a two-step TB test which must be completed by your family doctor. UHN does not pay for any costs incurred with the complete of the health screening form.

  6. Can I volunteer more than once a week and in more than one area?
  7. New volunteers begin with one placement, once a week. Additional opportunities may be considered if you are able to fulfil the commitment expectations and if there is a suitable opening.

  8. Can high school students complete their 40 hour requirement with UHN?
  9. No. All volunteers must make a minimum commitment of 6 months. We will only provide confirmation of hours to those who have fulfilled our program requirements. If you are only looking to complete 40 hours of community service, we recommend you use a resource such as which lists a variety of organizations who are in need of volunteers.

  10. I am a healthcare professional; will I be able to use my training and skills while volunteering?
  11. No. Volunteer roles do not include duties or responsibilities that are performed by a licensed/regulated medical professional. All volunteers must follow the responsibilities outlined in their volunteer role description.

  12. Will I be able to observe medical procedures or shadow medical staff?
  13. No. Observing and shadowing staff is not part of the volunteer program. If you wish to explore observation options, please visit the ‘Observership’ page of our website.

  14. Can I volunteer in any area of my choosing? Can I change positions or switch programs?
  15. Volunteers are selected and placed according to the needs of the hospital. Interests, skills, availability and suitability are all taken into consideration. Once placed in a role, volunteers are trained for that specific role or program. Each position requires a 6 month commitment. After the 6 months are complete, transfers may be possible pending there is an opportunity available in another area.

  16. Do I have to wear a uniform and ID badge?
  17. Yes. All volunteers are asked to wear a uniform so that they are easily recognizable to patients and staff. ID badges are also issued to volunteers and must be worn at all times. A $35 refundable deposit is required prior to starting volunteering and will be returned to the volunteer once the volunteer returns their uniform and ID badge to Volunteer Resources at the completion of their commitment.

  18. Will I need to pay for parking? Does the hospital provide TTC tokens?
  19. The Program Coordinator of each site will be able to provide information about parking. Due to the high volume of volunteers, UHN does not provide TTC tokens to volunteers. Transportation to and from volunteering is the responsibility of the volunteer. UHN does not provide funding for transportation.​

  20. Do you accommodate groups or families?
  21. No. Unfortunately, we do not offer one day volunteer opportunities. All volunteers are asked to commitment to our minimum requirement of 6 months.