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​​​​​​We offer the following services to provide care for you in your first language or to help you translate your medical records.

Interpreters

We provide qualified medical interpreters at no charge to you if you prefer to speak with your health care team in your first language. Our interpreters work in more than 180 languages, including: ​

  • American Sign Language
  • Cantonese
  • Italian
  • Mandarin
  • Portuguese
  • Spanish
  • Vietnamese

Your preferred language is recorded in your health record when you register for your appointment.

Interpreters are available in person and over the phone. For short appointments, follow-up visits and diagnostic tests an over-the-phone interpreter will be called. If you have a long appointment then an in-person interpreter will be called. It is not necessary for you to arrange for an interpreter. When you book an appointment, your health care team will see your preferred language in your health record and will arrange for an interpreter as needed. ​

 

Contact UHN Translation Services

Interpretation.services@uhn.ca
Translation.services@uhn.ca

 

Document Translation

If your medical documents need to be translated into English we recommend the following two agencies below who have worked with UHN. UHN is not affiliated with the agencies below, and there is a charge for translating documents. Please contact the agencies directly for information.​

Please note that the agencies below do not provide interpretation during appointments. For Interpretation please contact the doctor’s office or the nursing station.

For more information regarding the translation of your medical documents, please contact:

Translation Expert Inc.
2300 Yonge St., Suite 1600
Toronto, ON M4P 1E4
Email: joseph@translationexpert.com
Phone: 416 962 4176
Toll-free: 1 800 895 5685
www.translationexpert.com

Amero Communications Inc.
1833 Gerrard St E.
Toronto, ON M4L 2B6
Email: p.beiger@amero.ca
Phone: 416 466 6035
www.amero.ca​

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Patient Education Materials

Some educational materials in our Patient & Family Libraries are available in several languages.​​