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​​​​​​We offer the following services to provide care for you in your first language or to help you translate your medical records:

Interpreters

We provide qualified medical interpreters at no charge to you if you prefer to speak with your health care team in your first language. Our interpreters work in more than 180 languages, including: ​

  • American Sign Language
  • Cantonese
  • Italian
  • Mandarin
  • Portuguese
  • Spanish
  • Vietnamese

 

Your preferred language is recorded in your health record when you register for your blue UHN hospital card.

Interpreters are available in person and over the phone. For short appointments, follow-up visits and diagnostic tests an over-the-phone interpreter will be called. If you have a long appointment then an in-person interpreter will be called. It is not necessary for you to arrange for an interpreter. When you book an appointment, your health care team will see your preferred language in your health record and will arrange for an interpreter as needed. ​

 

Document Translation

If your medical documents need to be translated into English we recommend the following agencies below who have worked with UHN. There is a charge for translating documents. The cost and the amount of time it takes to translate documents depend on how many documents there are. Please contact the agencies directly for costs and turnaround time.​

 

Contact

For more information, please contact:

Translation Expert Inc.
2300 Yonge St. Suite 1600
Toronto, ON M4P 1E4
Email: joseph@translationexpert.com
Phone: 416 962 4176
Toll-free: 1 800 895 5685
www.translationexpert.com

Amero Communications Inc.
1833 Gerrard St E
Toronto, ON M4L 2B6
Email: p.beiger@amero.ca
Phone: 416 466 6035
www.amero.ca​

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Patient Education Materials

Some educational materials in our Patient & Family Libraries are available in several languages.​​