How We Use Telehealth at UHN

​​​​​Our health care providers use telehealth appointments primarily for clinical consultations and follow-up visits with patients. Telehealth appointments are most commonly used in the following specialties:

  • Cardiology
  • Neurology
  • Oncology
  • Psychiatry
  • Rehabilitation Medicine
  • Respirology
  • Surgery: Bariatric Surgery, General Surgery, Neurosurgery, Orthopaedic Surgery, Organ Transplantation and Pre-Admission


The benefits for your patients and their families

A telehealth appointment saves your patients and their families the time and costs that come with travelling long distances. We use video-conferencing to connect patients across Ontario and other provinces with clinicians at each of our hospitals. Patients can meet with clinicians at UHN by visiting an OTN telehealth site in their own community or a location that is closer to home. There are more than 1,400 OTN telehealth sites across Ontario.

Patients who are staying at a UHN hospital can also use telehealth services to arrange a video-conference visit with family members who live elsewhere in Canada.


How to refer a patient for a telehealth appointment

If you have a patient who would like to arrange a telehealth appointment with a health care provider at UHN, please refer your patient directly to the appropriate clinician or clinic. Inform your patients to ask if they can arrange a telehealth appointment, instead of visiting in person, when they receive a call from the clinic or clinician.

Please contact us​​ if you have any questions about the referral process. 

To help your patients learn about telehealth appointments, refer them to our patient guide.