​​​​​Sharon Rogers

Last week Joy Richards, Vice President Patient Experience & Chief Health Professions, let everyone at UHN know that Sharon Rogers, Senior Director, Patient Relations, will be stepping down from her role at the end of May. Sharon has been a critical part of UHN for many years and Sharon and her team have helped thousands of patients, family members and staff solve problems and celebrate the co​mpassion exhibited every day by staff throughout UHN. Sharon has also helped colleagues outside UHN, published on the work that Patient Relations does each day and provided wisdom and advice to members of the senior team. We will be organizing a celebration for Sharon later, but I wanted to personally thank her today for all of her work, her humour and her compassion on behalf of our patients and their families. I am also delighted to know that, after some time off, Sharon will be working with Charlie Chan, Executive Vice President and Chief Medical Officer, a couple of days a week and assisting with our approach to risk mitigation and management in the clinical setting.

Office of Stewardship and Sustainability and Rumour Has It

The Office of Stewardship and Sustainability recently launched an Intranet Site to provide more information on high-priority projects designed to support safe and quality patient care, optimize the way we work, and steward our resources. As part of the new Intranet Page, a new anonymous UHN staff forum called Rumour Has Ithas been created to address questions and rumours you've heard about changes underway at UHN. Click here to read more about this confidential forum, key themes raised by staff so far, and how we will respond to your inquiries moving forward.

Final Town Hall on Strategic Planning

We are finding a new time for the Town Hall at Michener and I will include the information in Looking Ahead as soon as we have confirmed the details. You can learn more about our progress on UHN's Strategic Plan and provide feedback on what you have heard so far by visiting www.renewinguhn.ca. I will also be touching on the plan at the Annual General Meeting in June and scheduling another set of Town Halls at all sites in the fall to share the final plan.


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