Over the past few weeks I have been energized by the enthusiasm surging through the halls of UHN, as all of you are making your voices heard about the organization's renewal.

Last week I had the privilege to co-host our second employee recognition event of the year, alongside Emma Pavlov, EVP Human Resources, Organizational Development and Michener Operations. It was a wonderful opportunity to come together and celebrate employee contributions to the organization. In addition to the event, Emma and I wanted to offer another form of recognition – an opportunity to make their voices heard. We asked them to share their thoughts and stories on the direction of UHN.

One story that stood out for me was a from an employee who worked at GM before joining UHN. This employee told us that safety was incredibly important at GM and integral to everything the organization did. However, when this individual moved to UHN they didn't feel like safety held the same priority in our culture. With their strong understanding of creating a culture of safety, it was reassuring to hear that because of the Caring Safely initiative and measures we're putting in place, they now feel like UHN cares about creating a safe environment – for everyone.

The Purpose, Values and Principles Open Houses wrapping up this week are another fantastic, and interactive, way to make your voice heard. I had the chance to visit a number of the Open Houses last week and heard from staff in all parts of the organization about what they liked about the proposed purpose and values and what they thought could be improved or felt didn't represent the organization and our work. For those of you attending this week, we are testing out a purpose statement and new values through a "dotmocracy", using colour dots to "vote" on various aspects of the purpose and values. It's such an engaging and simple way to participate in this important process. I've included a photo at the bottom of this email! The last Open House is taking place at Toronto Western this Wednesday, May 4th, room 6FP-103, 12:00 pm—3:00pm.  These Open Houses are a first step in seeking feedback on our purpose and values.  We will update you soon on additional opportunities to have your say.

This week I'm looking forward to continuing the conversations we've been having around the IT agenda and how our IT Transformation will support UHN's Purpose, Values and Principles. I hope you will be able to make it to one of remaining IT Transformation Town Halls. They are:

  • ​Thursday, May 5th, 2:00 -3:00 pm -  Toronto Rehab Auditorium (Room 184)
  • Monday, May 9th, 1:00 – 2:00pm – Toronto Western BMO Education & Conference Centre (Room ABC)
  • Tuesday, May 10th, 10:00am – 11:00am – Princess Margaret Atrium (7th floor)

Reflecting back on the stories we heard and feedback we received, I am excited for the opportunities we have this week to continue making all voices at UHN heard.


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