Good morning, everyone.

Tomorrow, we have our next Town Hall led by myself and Dr. David Jaffray (Executive Vice President, Technology & Innovation). We both look forward to answering everyone's questions and talking about what David's team has done behind the scenes to support UHN and get us ready for the digital future. To learn more, join us tomorrow at 12:00 p.m. at Michener auditorium. If you can't make it over in person, watch via livestream here (Google Chrome or Firefox browsers only).

Following the Town Hall, we'll share written responses and a video recording just as we did with the last one I hosted with Mike Nader (Executive Vice President, Chief Operating Officer).

Our incoming President & CEO Dr. Kevin Smith doesn't officially start until May 22, but he is already busy meeting several folks across UHN in person and over the phone. You'll find that he's welcoming and approachable so don't hesitate to say hi if you see him in the halls.

Last week, as part of the Toronto Police Service's outreach, they (TPS) met with our staff to discuss Code Silver. This is the newest code used by Ontario's hospitals and signals an active attacker. You will recall that we led our own Emergency Preparedness exercise in March to test Code Silver across all hospital sites. We shared our learnings from this with the TPS team and had a productive conversation about preparing UHN for all codes.

Finally, we published UHN's 2018-19 scorecard. It has been a while since we have had an organizational scorecard and so this year we felt it would be good practice to start again. You'll notice it's been framed around how we're doing with Caring Safely, Patient Experience, Operational Excellence and People & Culture. Since these are our collective priorities and Foundational Elements, it makes sense that we use them to guide how we monitor and review our performance as an organization. This scorecard will continue to evolve and will reflect future priorities once we have a new strategic plan developed under Kevin's leadership.

Thanks as always,

Charlie ​

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