​Good morning, fellow citizens of Toronto – city of champions!

This includes everyone on TeamUHN – staff, physicians, researchers, learners and volunteers – and award winners at last week's Report to Our Community. UHN is proud to be located in Toronto, North America's third largest life sciences cluster and one of the most diverse cities in the world. And now a city that is home to 2019's NBA Champions – the Toronto Raptors!

1. Highlights on UHN's Essentials

UHN's Essentials are essential to the work we do as a leading academic health sciences centre – hence the name! Read here to learn more. Below, you'll find highlights on UHN's Essentials from last week.

People and Culture Celebrating TeamUHN at the (2019 Report to Our Community video) – please share your feedback (survey): Thank you for a remarkable year. It was a pleasure to celebrate TeamUHN and commit to our quadruple promise of care, research, education and now, quality of work life. If you have a quick moment, please share some feedback and help shape our 2020 event. Your ideas are very much appreciated. Last year, you suggested we hand out the awards throughout the event (instead of at the end) which led to the implementation of that idea in this year's format! Finally, be sure to read our annual publication [Editor's Note: Link is no longer available] which contains inspiring stories about the work we do in service of patients and families.

People and Culture Three cheers for Michener's Class of 2019: It was my pleasure to congratulate our talented graduates and the family and loved ones who support them. Today's healthcare is about the power of the multidisciplinary team and the emerging application of big data and remarkable technologies – the class of 2019 is ready and eager to lead the way! We were also proud to introduce our honorary graduate, the distinguished Andre Picard, who has tirelessly advocated for our health system in his 30 years as the health columnist for The Globe and Mail.

People and Culture Another exciting moment – UHN's Andre Bhagwandat named one MasterChef Canada's top two home cooks: The diversity of talent on TeamUHN never ceases to amaze me. Last week, our environmental services colleague Andre Bhagwandat competed as one of top two contestants on MasterChef. Andre cooked valiantly and placed second, but he's the real winner in our eyes. UHN is working to address the social determinants of health – and as we think about the role that nutritious food plays, we will have to seek Andre's wise counsel!

Quality and Safety Congratulations to UHN's Caring Safely Team for receiving the Canadian College of Health Leaders 2019 Excellence in Patient Safety Award last week: This award recognizes our commitment to safety in service of patients and providers. After the first year of implementation, Caring Safely helped prevent 239 cases of hospital acquired conditions (HACs), helping us avoid 1,250 additional bed days and $2.6 M in costs. Thanks to all on TeamUHN for your commitment to quality and safety – and special shout out to Emily Musing, Wing-Si Luk, Cheryl Chui, Brenda Perkins Meingast, Laura Williams, Kerseri Scane and Michelle Benitez of Caring Safely.

2. Introducing UHN's Strategy Forum – the leaders who will help guide our approach to our Strategic Priorities in the pursuit of A Healthier World

In a previous update, we invited next-generation leaders at UHN to express interest in being a member of the newly conceived Strategy Forum. Great to see so much interest (160+ applications)! To determine the skill sets and backgrounds that would be most suitable for this forum, we sought the counsel of our Professional Advisory Committee, which represents health professions across UHN. Unfortunately we couldn't accommodate all who expressed interest but we'll keep drawing from this impressive pool of colleagues as we engage TeamUHN in more and more processes. Without further ado, we present UHN's 2019-20 Strategy Forum members:

  • Elisa Baioff, Legal Counsel, Legal Affairs
  • Sabrina Bartlett, Project Manager, Curriculum, Centre for Interprofessional Education
  • Nathalie Brown, Behaviour Therapist and Rehabilitation Therapist Supervisor, Acquired Brain Injury-Neuro Cognitive Service
  • Shanelle Daniel-Hemmings, Registered Nurse, Chemotherapy Day Unit
  • Breffni Hannon, Physician, Supportive Care
  • Emily Hay, Senior Project Analyst, Strategy & Change, UHN Connected Care
  • Sarah Hobbs, Occupational Therapist/Altum Health OT/PT Student Placement Lead , Altum Health
  • Andrea Iaboni, Geriatric Psychiatrist, Medical Lead Specialized Dementia Unit, Affiliate Scientist, Geriatric Rehabilitation and Research
  • Mohit Kapoor, Director, Research; Senior Scientist, Arthritis
  • Rita Nwaulu, Clinical Nurse Specialist, Emergency Department/Regional Geriatric Program
  • Regina Rahmilov, Manager, Facilities Capital Renewal (Implementation), Facilities Management – Planning, Redevelopment & Operations
  • Farrah Schwartz, Manager, Patient Education and Engagement, Patient Engagement
  • Lori Seeton, Manager, Strategy & Clinical Operations
  • Kristi Steed, Human Resources Manager, Michener
  • Kathryn Tinckam, Physician; Director of Quality Improvement and Innovation; Director Regional HLA Laboratory, Transplant Program; Laboratory Medicine Program
  • John-Patrick Udo, Communications Specialist, Princess Margaret Cancer Foundation
  • Gert Wieland, Manager, Business Intelligence, Research Financial Services
  • Azadeh Yadollahi, Scientist, KITE-Toronto Rehabilitation Institute
  • Justin Young, Director, Business Development and Consulting, Commercial Strategy
  • Marijana Zubrinic, Thoracic Surgery Nurse Practitioner; TeleMonitoring & Nurse Practitioner Innovation Lead, Surgery

3. UHN's Education Strategic Plan: "Teaching and Learning for A Healthier World"

Everyone has something to learn and something to teach. That's the mindset we would like in everyone on TeamUHN. In support of this goal, we've launched UHN's Strategic Plan for Education which means that we have plans from Research and Education which support UHN's strategic plan, providing a framework to guide our decisions which will bring us closer to A Healthier World. Thank you to the many teams who contributed to this plan and Brian Hodges (Executive Vice President, Education; Chief Medical Officer) for his leadership.

4. What we discussed at our Executive Leadership Forum meeting

Here is what we discussed at last week's Executive Leadership Forum meeting (see who attends these meetings on this Intranet page):

  • Master Plan update: As you know, our physical environments are in dramatic need of upgrading - especially our Toronto Western site. To get approvals form the Ministry of Health and Long-Term Care, we must have an acceptable Master Plan that meets Ministry requirements. We reviewed the data provided by our teams and the consultants brought perspectives from other world leading health sciences centres. Our aim is to have this on the Minister's desk this fall.
  • Enterprise risk management: Marc Toppings (Chief Legal Officer) and Jordan Willcox (Senior Risk Advisor) presented a review of the recommendations on UHN's approach to risk management. Recommendations will be finalized and distributed in the future with comments.
  • UHN Foundations revenue: As we embark on our journey of clinical transformation and the technology to superpower it, we once again rely on our amazing Foundations to help fund this needed evolution. We discussed the models that UHN and the Foundations might use to meet the funding requirements.
  • Accounts Payable: Darlene Dasent reported on the wait times for the payment of bills in Accounts Payable. She is working with the team on strategies to clear the backlog and implement a system that will improve our turnaround times.

Have a good week,


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