Main Page Content

What to Expect

​​​​​​​Someone will call you to give you a time for your first appointment at the Heart Transplant Clinic.


What to Bring

  • List of all medications you are currently taking
    This includes prescription medications, over-the-counter medications, vitamin or mi​neral supplements and herbal remedies.

  • Medication​s that you need to take
    Appointments can take several hours. Bring with you any medications you normally take during the day.

  • Medical information
    Bring a list of your weight, temperature and blood pressure (where applicable). We may ask you to continue to monitor your weight, temperature and blood pressure after transplant to help us in your care.

  • Record of any changes
    Make notes about any changes in your condition that you've noticed since your last visit, and bring these notes to show your doctor. Also bring any medical equipment you use.

  • A trusted friend or family member
    A friend or family member can give you emotional support and can help you make good choices. They can also help you gather information, take notes and ask questions.

  • List of doctors and hospitals
    Bring a list of doctors you have seen in the past and who may have information about your blood work. Also bring the names of the hospitals where you have been treated. 

  • Questions to ask
    Bring a list of questions to your appointment to help you remember everything you want to ask.​

When You Arrive

The first person you meet at the Heart Transplant Clinic is the receptionist. To sign in with the receptionist you will need your health card (OHIP card). If you do not have an OHIP card, please bring another form of government-issued photo ID (such as a driver’s license, passport, or other provincial health card).

Measuring Health Equity Questionnaire

You will be given a form to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have.

The form is voluntary and you can choose ‘prefer not to answer’ to any or all questions. However, the information you chose to give us will help us improve the quality of care for you and others.​

How Long Will Your Appointment Be?

First appointments take longer than follow-up appointments. Your first appointment can take 2 hours or more. Usually you will have your blood collected in the Heart Transplant Clinic before being seen. 

Follow-up appointments usually take 1 hour.

​We do everything that we can to stay on time. Unfortunately, your appointment may be delayed by unforeseen circumstances. We recommend that you come prepared for delays.

Before You Leave

At the end of your first appointment, the nurse or doctor will give you a contact list for your health care team. If you don't get a contact list, feel free to ask for it.

After every appointment, a member of your health care team will tell you about your next visit. Be sure you understand what is going to happen next. For example, know the time and place of your next visit or if someone will call you with this information.

If you are unsure about what your next steps are, don't be afraid to ask a member of your team. We are here to help you.

About Phone Calls

Easy Call is a telephone communication system used to communicate with your transplant team. Before you are discharged from the hospital, the transplant secretary will teach you how to access this system. You will receive a personal identification number and a password to use Easy Call. You will have access to Easy Call 24 hour a day, and our team will retrieve and return messages Monday – Friday, 8:00 am – 4:00 pm.