Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
Maps & Directions
Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
Ways You Can Help
Being touched by illness affects us in different ways. Many people want to give back to the community and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one of our experts for an interview. It’s also the place to find UHN media policies and catch up on our news stories, videos, media releases, podcasts and more.
In the Specialized Dementia Unit, a team of health care professionals will provide care and recommend strategies to help reduce the behavioural challenges that your loved one is experiencing as a result of dementia.
Our program service coordinator will call to confirm your loved one's admission date and provide information about the inpatient stay.
We will also send an admission letter, along with other relevant details to help you prepare for your loved one's inpatient stay.
Our inpatient unit has secure doors to enter and exit. Doors are locked to ensure the well-being of patients. To enter our unit, use the phone outside the entrance and call the number displayed on the wall. You can request an access card for you to enter or exit the unit.
A nurse will meet with you and your loved one shortly after your loved one arrives. They will welcome you and:
Treatment Throughout the stay, we will complete a comprehensive assessment of your loved one's overall health and well-being (including psychiatric, medical, functional, physical and psychosocial needs) and develop a personalized treatment plan with you to meet the needs and goals outlined prior to your loved one's admission.
Monitoring HealthOur health care team will interact with your loved one every day. We will talk with you about how your loved one is doing and answer any questions you may have. You can speak with any member of the health care team to request information and updates.
You may have blood tests,
CT scans, or other tests performed during your stay. If we recommend that you receive any of these tests, we will discuss them with you in advance, and we will meet with you afterward to discuss the results.
Visitors We encourage visits from family members, friends and other supportive visitors during your loved one's stay. You can visit in your loved one's room or in the common areas in the unit. Visits outside our unit must be approved in advance by your loved one's health care team.
Visiting hours at University Centre are from 11:00 am to 9:00 pm daily.
Learn more about
visiting patients at UHN.
AmenitiesThroughout the hospital, you can find a range of amenities to make you and your loved one more comfortable during the stay. Learn more about
amenities at UHN hospitals.
Eating and DrinkingYou will have a chance to tell us about your loved one's food preferences and allergies when your loved one is admitted to the hospital. This information will be entered into our computer system, and meals will take into account these preferences and allergies, as well as the diet plan specified by the doctor.
Medications If your loved one is taking any medications, we will confirm this information with you or with the long-term care centre or hospital where your loved one has been staying before your loved one is admitted in our unit. We will provide medications at the required times.
For any changes to medications, we will obtain your consent as the substitute decision maker in advance.
For each medication, you should know:
If you want to know more about your loved one's medications, you can ask the pharmacist, doctor or nurse at any time.
Pain ManagementOur goal is to make sure that your loved one has as little pain as possible.
For some individuals, difficult behaviours may be a way of responding to pain, and managing pain can reduce these behaviours.
Managing pain can also help:
HandwashingIt is important to wash your hands well and often while you are in the hospital. Washing your hands will reduce the chances that you or your loved one will become sick or get an infection.
You can learn more about
infection control at UHN.
The length of the inpatient stay will be based on our health care team's assessment of your loved one's level of function. Individuals may stay for 60 days or less. We will discuss with you how long your loved one will be staying.
Our goal is to assist in a successful discharge. Before your loved one's discharge, we can arrange a discharge meeting to ensure you have the opportunity to discuss next steps and any questions or concerns you may have with the health care team.
At the end of the stay, we will provide discharge recommendations, care tips and prescriptions for medications.
If you have any questions about your loved one's discharge or care needs before leaving our unit, don't be afraid to ask a member of your team. We are here to help you.