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What to Expect

​​​Someone will call to give you a time for your first appointment at the Geriatric Medicine Clinic.

What to Bring

  • CD or DVD of your imaging studies
    Your referring doctor may give you a CD or DVD of imaging studies such as X-rays, CT Scans, or MRIs you may have had done. If so, it is very important to bring this CD or DVD with you.

  • List of all medications you are currently taking
    This includes prescription medications, over-the-counter medications, vitamin or mineral supplements and herbal remedies.

  • Medications that you need to take
    Appointments can take several hours. Bring with you any medications you normally take during the day.

  • Record of any changes
    Make notes about any changes in your condition that you've noticed since your last visit, and bring these notes to show your doctor.

  • A trusted friend or family member
    A friend or family member can give you emotional support and can help you make good choices. They can also help you gather information, take notes and ask questions.

  • List of doctors and hospitals
    Bring a list of doctors you have seen in the past and who may have information about your medical history. Also bring the names of the hospitals where you have been treated.

  • Questions to ask
    Bring a list of questions to your appointment to help you remember everything you want to ask.​

When You Arrive

Upon your first visit, please register at the lobby desk located at the Elm Street Entrance of University Centre. This person will register you and notify your clinician of your arrival while you wait to be seen.

Measuring Health Equity Questionnaire

You will be given a form to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have.

The form is voluntary and you can choose ‘prefer not to answer’ to any or all questions. However, the information you chose to give us will help us improve the quality of care for you and others. Your decision to complete the form or not will not impact the service you will receive at the Geriatric Medicine Clinic.​

How Long Will Your Appointment Be?

First appointments can take up to 3 hours. Please ask about the time required when confirming your appointment. Your clinician will advise you of the time needed for follow-ups.

Please arrive 20 minutes before your appointment so we can register you. 

We do our best to stay on time. Unfortunately, your appointment may be delayed by unforeseen circumstances. We recommend that you come prepared for delays.

Before You Leave

At the end of your first appointment, the nurse or doctor will give you a contact for follow-up.

If you are unsure about what your next steps are, don't be afraid to ask a member of your team. We are ​here to help you.

About Phone Calls

We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so clinic staff can prepare for clinic visits or help other patients.

We make every effort to return your call within 24 hours. If we are not able to reach you directly after 2 – 3 attempts – and/or you do not have an answering machine for us to leave a message – you may need to call us again. ​